Branch Manager - GL North West

Branch Manager - GL North West

Job Purpose

This position is open with Bajaj Finance Limited.

Duties and Responsibilities

• Responsible for overall branch operations, performance, and profitability of the branch.
• Drive and participate in field-marketing activities of various financial products along with the team to improve brand visibility.
• Plan, conduct, and monitor the branch and field level marketing activities to ensure a healthy pipeline of leads resulting in business conversion and branch growth.
• Focus on customer engagement for new customer acquisitions and retention of old customers.
• Conduct error-free valuation and appraisal of gold ornaments being pledged in branch with correct weight and purity assessment as per company policy and auditory compliance.
• Joint custodian of the Vault with responsibility of safekeeping of pledged securities as per company policies.
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections.
• Good planning abilities are required for smooth functioning of the branch and for developing cohesiveness within the company and co-workers.
• Hiring, coaching, mentoring, and training employees and providing them with timely feedback on their performance.
• Maintaining quality and performance of the business, preparing various reports, and taking necessary actions for the growth of business in branch.
• Increase Gold Loan business, plus various other third-party products, i.e., NCDs, Gold Coins sale, etc.
• Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections.
• Responsible for correct valuation and maintenance of 100% process compliance at branch.
• Manage error-free valuation and appraisal of gold ornaments being pledged in branch with correct weight and purity assessment as per company policy and auditory compliance.

Required Qualifications and Experience

• 4-7 years of relevant experience required.
• Bachelors Degree or Post-graduation Degree preferred.
• Previous experience in gold loan banking, gold loan products, management, or client service preferred.
• Consistently demonstrates clear and concise written and verbal communication skills.

Location