Role: Manage and grow strategic accounts. As well as Add new Logos.You will be responsible for directing the organic growth strategy across a strategic account portfolio, including vision setting, annual account planning, identification of key growth opportunities, proactive client value creation and overall financial health of accounts within your portfolio. The Client Partner will be responsible for driving profitable growth from the account by developing strategic client relationships and ensuring customer satisfaction through world-class delivery. The goal is to make the client successful and committed to Bradsol’s long term through a trusted advisor relationship.You will also be responsible to Prospect new Leads, nuture them and Convert them into Customers. DO: – At least 3+ years of experience in selling IT Services in Tier-1 or Tier-2 competitive organizations. – Strong knowledge of global delivery model (GDM) and methodologies. Should be familiar with cross selling various service lines for customers – Ability to present and interact at all levels, and have consultative sales capability. – Ability to work and collaborate across other teams in various service lines and anchor together for the account. – Exposure to delivery, sales or pre-sales roles will be required – Should have managed a multi-million USD account, across various geos. – Strong Account Management – building and managing client relationships at the all levels. – Carry targets on revenue, bookings and OM. – Get involved in resolving any people management issue within Bradsol teams – Generating leads by interacting with the customers in various lines of business to expand our footprint. – Presenting and publishing the proposals (proactive ones as well as responses to RFP/RFIs) – Work closely with senior customer team (CIO, VPs and Directors) to suggest, advice, evaluate, and prime business growth
Required Skills & Qualifications 2–4 years of experience in software testing, with at least 1–2 years in chatbot/voicebot testing. Hands-on experience with conversational AI platforms such as: Google Dialogflow Microsoft Copilot Studio (Power Virtual Agents) Yellow.ai Kore.ai Or other similar platforms Strong knowledge of chatbot testing metrics (intent accuracy, precision/recall, conversation success rate, escalation rate, etc.). Experience testing bots on multi-channel platforms : web, mobile apps, WhatsApp, and social media channels. Ability to design and execute test cases, test scenarios, and test suites . Familiarity with automation testing tools (e.g., Selenium, Appium, Postman, or any chatbot testing automation frameworks). Proficiency in using tools for test management and defect tracking (e.g., JIRA, TestRail, Zephyr). Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Good to Have Experience with API testing for chatbot backends. Knowledge of CI/CD pipelines and integrating test suites into build pipelines. Familiarity with analytics tools for monitoring chatbot performance. Exposure to scripting languages (Python, JavaScript) for automation is a plus.
Experience: 2-4 Years Key Requirements: Hands on experience of 2 to 3 years Kore.ai Bots platform Overall experience of 4 to 6 Years in IT. Proven expertise in integrating Kore.ai platform with other messaging and IVR channels Must have atleast handled 2 to 3 full implementations of a chat bot – Designing the flows to building them and deploying them. Must have strong expertise in Node.js. Working knowledge on JSON, Redis / MongoDB, Web Sockets. Experience in Web Services using REST, SOAP. Good knowledge of code documentation and handover. Excellent Communication skills Good to have: Knowledge of different authentication and authorisation techniques. Experience building scalable, high-available mission-critical platforms. Exposure to any of the cloud platforms like AWS/GCP/Azure. UI-side development experience in any one of the technologies Java Script /Angular. JS / React. JS/Vue. JS
Position Overview: As a Chatbot Developer at Bradsol, you will play a pivotal role in designing, developing, and maintaining chatbot solutions using the Kore.ai platform. You will work closely with cross-functional teams to understand business requirements and create chatbots that deliver seamless user experiences. Responsibilities: Key Requirements: Hands on experience of 1 to 3 years Kore.ai Bots platform Overall experience of 4 to 6 Years in IT. Proven expertise in integrating Kore.ai platform with other messaging and IVR channels Must have atleast handled 2 to 3 full implementations of a chat bot – Designing the flows to building them and deploying them. Must have strong expertise in Node.js. Working knowledge on JSON, Redis / MongoDB, Web Sockets. Experience in Web Services using REST, SOAP. Good knowledge of code documentation and handover. Excellent Communication skills
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