Bpo voice process ( HINDI )

Dear Candidate, We are looking " BPO voice process Executive" Location - Chennai. Qualification - Any graduate experience - Fresher or 1 year. Language - English and Hindi. Answer inbound calls and assist customers with their Queries/Request/Complains. · Raise Request & Complaints on behalf of the customer in the CRM tool. · Generate leads and educate customers about new products & their benefits. · Maintain and adhere to compliance guidelines · Capture problem indicators, highlight and suggest improvement · Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy · Maintain adequate knowledge levels on products, processes and systems used · Ensure sales target are met · Skills Required: o Excellent verbal communication skills o Ability to comprehend, capture as well as interpret basic customer information o Strong customer service focus Job Type: Permanent Pay: ₹24,000.00 - ₹26,000.00 per month Schedule: Morning shift Supplemental Pay: Yearly bonus Work Location: In person