Bpo telecaller

About the Company

The 193 Countries Consortium (193 CC), based in the UK, is an international organization with a global footprint. This role is offered through our Indian subsidiary, Lyndia Franchise, which is an integral part of the 193 CC network. Join us and be a key contributor to our global outreach and growth!

The Opportunity

We are looking for a highly motivated and results-driven BPO Telecaller / Award Nomination Specialist to join our team. This is a blended process role, meaning you will be working to cover both UK and Indian time zones. The ideal candidate is energetic, articulate, and comfortable with a hardcore sales process focused on achieving defined targets across multiple business activities, with a primary focus on our prestigious Award Nomination Desk. This is a Work From Home (WFH) Opportunity.

Key Responsibilities

As a Telecaller, your primary duties will include:

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Award Nomination Desk (Primary Task):

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Proactively reaching out to prospective companies and organizations to gauge their interest in being nominated for various industry awards.

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Clearly and persuasively explaining the nomination procedures, benefits, and timelines to interested parties.

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Sales & Outreach Activities:

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Performing Cold Calling to generate new leads and business interest.

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Handling Request Calls and inquiries from potential clients or members.

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Executing consistent Follow-up Calls to nurture leads and close opportunities.

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Appointment Setting for senior sales or management teams.

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Business Development:

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Engaging in Program Sponsorship activities outreach.

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Promoting and managing Membership activities (both professional and corporate).

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Assisting with outreach for HR activities and Event activities.

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Sales Performance:

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Diligently following a structured, hardcore sales process to meet and exceed monthly targets.

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Maintaining accurate records of all communication and sales activities in the CRM system.

Working Hours

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Monday to Friday: 9:00 AM to 5:00 PM

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Saturday (Half Day): 9:00 AM to 12:00 PM

Required Skills & Qualifications

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Exceptional English Fluency: Impeccable verbal communication skills in English are mandatory. Candidates must be articulate, clear, and professional to communicate effectively with international clients and UK partners.

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Ability to work effectively in a blended process covering both UK and Indian time zones.

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Entrepreneurial Skills: A self-starter attitude, a high degree of ownership, and an interest in understanding and growing a business unit.

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Leadership & Decision Making: The ability to take initiative, make sound, swift decisions under pressure, and manage your pipeline independently.

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Proven experience in a BPO, telecalling, or sales environment is a strong advantage.

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High energy, resilience, and a persistent attitude essential for a hardcore sales process.

Salary & Compensation

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Monthly Salary: ₹10,000 to ₹15,000 (INR)

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Note: Salary will be evaluated and determined based on the candidate's prior experience, interview performance, and overall suitability for the role.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Work from home

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)