Home
Jobs

3 - 8 years

60 - 80 Lacs

Posted:3 days ago| Platform: Foundit logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

URGENT HIRING !!!

For more information call or WhatsApp +91 9289584545

Mail us at: [HIDDEN TEXT]

location's : Canada , Australia , New Zealand , UK, Germany , Singapore ( Not In India )

Benefits : Medical Insurances , Travel allowances , Flight Tickets , Meals , etc.

Key Responsibilities:

  • Team Management:

  • Leading, mentoring, and coaching teams of BPO professionals, including setting performance goals, conducting performance reviews, and fostering a positive work environment.
  • Operational Efficiency:

  • Ensuring the efficient use of resources, optimizing processes, and implementing improvements to enhance productivity and quality.
  • Client Relationship Management:

  • Building and maintaining strong relationships with clients, understanding their needs and expectations, and ensuring their satisfaction.
  • Performance Analysis:

  • Monitoring key performance indicators (KPIs), analyzing data, and identifying areas for improvement.
  • Process Improvement:

  • Developing and implementing strategies to streamline operations, reduce costs, and enhance service delivery.
  • Compliance:

  • Ensuring adherence to company policies, procedures, regulatory requirements, and industry standards.
  • Budget Management:

  • Managing budgets, tracking expenses, and ensuring cost-effectiveness.
  • Problem Solving:

  • Addressing and resolving operational issues, escalations, and customer complaints.
  • Stakeholder Communication:

  • Communicating with various stakeholders, including clients, senior management, and other departments, to ensure smooth operations.
  • Strategic Planning:

  • Contributing to the development and execution of strategic plans for the BPO operations.
  • Technology Implementation:

  • Identifying opportunities for automation and implementing new technologies to improve efficiency.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

Mangalore, Karnataka, India