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Bpo

JOBVIBE LUDHIANA

0 years

0 Lacs

ludhiana punjab india

Posted:2 weeks ago| Platform:

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Skills Required

processing service data communication software

Work Mode

On-site

Job Type

Full Time

Job Description

It's a Night Shift Job

Role Description

This is a full-time, on-site role located in Ludhiana for a BPO position. The BPO professional will be responsible for handling customer inquiries, solving customer complaints, processing orders, and offering product or service information. Day-to-day tasks will include data entry, managing inbound and outbound calls, and maintaining accurate records of customer interactions. The role requires meeting quality and performance standards set by the company.

Qualifications

Experience with customer service and managing inbound and outbound calls
Strong data entry and administrative skills
Excellent written and verbal communication skills
Problem-solving skills and ability to handle high-stress situations
Ability to work independently as well as part of a team
Basic computer and software proficiency, including MS Office
High school diploma or equivalent; college degree preferred
Previous experience in a BPO or similar environment is a plus

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