Posted:2 days ago|
Platform:
Work from Office
Full Time
BPO Associate - Domestic Voice Process
Requirements:-
- Excellent Communication in Hindi ,English(Managable),any south Indian Languauge.
- Freshers and Experienced are welcome to apply!!
- Immediate joiners only.
Job Description:
As an Domestic Voice Process Associate for a Customer Support domain, you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times.
Key Responsibilities:
- Handle inbound queries from customers in a professional and friendly manner.
Tele sales,Upsaelling sales.
Identify and resolve customer complaints by providing timely solutions.
Maintain a high level of customer satisfaction by addressing inquiries promptly.
Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution.
Work collaboratively with cross-functional teams to resolve escalated issues.
Performance based incentives
- Work Location: Bangalore
- Shifts: General & Rotational Shift (6 days work /1 day off)
- Salary- Upto 4 LPA
- Immediate Joiners Only!!!!
Wroots Global
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