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Interview Questions for BPO Convergence (BPOC) - A Fornax Group Company

1. What are effective strategies to satisfy a customer?

2. Explain the difference between BPO and a call center.

3. What are the implications of the Johari Window?

4. How do you manage client anger?

5. What are the steps involved in the installation and maintenance of a DC (Data Center) server?

BPO Convergence (BPOC) - A Fornax Group Company

BPO Convergence (BPOC) - A Fornax Group Company

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Business Process Outsourcing

Business City

200-500 Employees

cta

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