BPO call center

Risosu Consulting

0 years

2 - 0 Lacs

mumbai maharashtra

Posted:4 weeks ago| Platform: SimplyHired logo

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Skills Required

customer service b.sc no experience needed master's degree bachelor's degree in-person communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: BPO Calling – Apprentice Program (Mumbai)

Location: Mumbai, Maharashtra
Job Type: Full-Time | Work from Office
Shift: Rotational Shifts

Stipend: ₹20,000 – ₹25,000 per month + Incentives + Rewards + Travel Discounts
Education: Graduate (Pass-out 2021–2025)
Experience: Fresher-friendly (No prior experience required)

Key Responsibilities

Make outbound calls to potential and existing customers
Handle incoming queries related to travel, bookings, or services
Maintain accurate records of customer interactions and transactions
Resolve customer complaints with professionalism and empathy
Coordinate with internal departments to meet customer needs
Meet performance targets and service level standards
Ensure excellent customer service at all times

Eligibility Criteria

Strong verbal and written communication skills
Graduate (Pass-out years 2021 to 2025 only)
Candidates must NOT hold the following qualifications: B.Tech, BE, BSc IT, Master’s degrees
All semester mark sheets must be available
Should not have an existing PF account
Flexible to work in rotational shifts from the office (Mumbai)

Job Types: Full-time, Fresher

Pay: ₹20,000.00 - ₹30,534.13 per month

Work Location: In person

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