bpo call center

Job Title: BPO Calling – Apprentice Program (Mumbai)

Location: Mumbai, Maharashtra
Job Type: Full-Time | Work from Office
Stipend: ₹20,000 – ₹25,000 per month + Incentives + Rewards + Travel Discounts
Shift: Rotational Shifts
Education: Graduate (Pass-out 2021–2025)
Experience: Fresher-friendly (No prior experience required)

Key Responsibilities:

• Make outbound calls to potential and existing customers
• Answer incoming customer queries related to travel, bookings, or services
• Maintain accurate records of customer interactions and transactions
• Resolve customer complaints and ensure customer satisfaction
• Coordinate with internal departments to fulfill customer needs
• Meet performance targets and service level standards
• Maintain a high level of professionalism during interactions

✅ Eligibility Criteria:

• Excellent verbal and written communication skills
• Graduate (Pass-out years 2021 to 2025 only)
• Candidates must NOT hold the following qualifications: B.Tech, BE, BSc IT, Master's degrees
• Must have all semester mark sheets available
• Should not have an existing PF account
• Willingness to work in rotational shifts and from office (Mumbai)

Job Types: Full-time, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person