Company Description Boston Institute of Analytics (BIA), headquartered in Boston, USA, is a top-ranked international training institute with over 105 campuses in 7 countries. BIA offers premier courses in emerging technologies like Data Science, AI, and provides in-depth corporate training programs to empower professionals globally. Our globally recognized Postgraduate Degree is accessible in the US, Canada, Europe, and over 60 other countries. BIA courses are designed to equip students and professionals with widely sought-after industry skills, making them job-ready in the technology field. Role Description This is a full-time on-site role for a Tele-counselor at the BIA Shyamal, Ahmedabad Campus. The Tele-counselor will be responsible for handling inbound and outbound calls to potential students, providing them with information about the courses, following up with prospective students, assisting them through the enrollment process, and maintaining accurate records of student interactions and feedback. They will work closely with the admissions team to achieve enrollment targets and will participate in various outreach activities to attract potential students to BIA courses. Qualifications Excellent verbal and written communication skills Experience in customer service, telemarketing, or counseling Strong interpersonal and problem-solving skills Ability to work independently and as part of a team Proficiency in using CRM software and Microsoft Office Suite Prior experience in the education sector is a plus Bachelor's degree in any field is preferred but not mandatory
Company Description The Boston Institute of Analytics (BIA) is a top-ranked international training institute headquartered in Boston, USA, with over 105 campuses across seven countries. BIA offers premier courses in emerging technologies like Data Science and AI, along with comprehensive corporate training programs. Our globally recognized Postgraduate Degree is accessible in the US, Canada, Europe, and more than 60 other countries. BIA's courses prepare students and professionals with the most sought-after skills in the technology field, making them job-ready. Role Description This is a full-time on-site role for an Admission Counselor, located at the Shyamal, Ahmedabad Campus. The Admission Counselor will be responsible for guiding prospective students through the enrollment process, conducting informational sessions, answering inquiries, and providing advice on courses and admission requirements. Additional day-to-day tasks include handling applications, coordinating with the admissions team, and maintaining accurate records of student information. Qualifications Strong interpersonal and communication skills Experience in counseling, student advising, or a related field Proficiency in data entry and record-keeping Ability to work effectively in a team environment Familiarity with the education industry and admission processes Bachelor's degree in Education, Counseling, or a related field Knowledge of local and international education systems is a plus Excellent organizational and time management skills