Digital Marketing Executive Location: Alipore, Kolkata Work Hours: 11:30 AM – 9:30 PM Salary: Up to ₹25,000/month Join Bonntonn’s growing digital team as a Digital Marketing Executive ! This role involves executing marketing strategies, managing website performance, and scaling lead generation. What You'll Do: Run and optimize Meta & Google ads (performance marketing) Manage SEO efforts (on-page/off-page) Monitor and improve website traffic, UX & conversions Support email marketing campaigns and content flow Coordinate with design & content teams Who We're Looking For: 1–2 years of digital marketing experience Strong knowledge of ad platforms, SEO tools, Google Analytics Shopify/Wix/WordPress handling is a big plus Data-driven mindset with creative ideas Email your resume to bonntonnemployee@gmail.com Our studio: View on Google Maps #DigitalMarketingJobs #PerformanceMarketing #SEOJobs #WebsiteMarketing #BonntonnCareers #KolkataJobs Show more Show less
About the Company: BONN TONN Gourmet Gift Studio Bakery is a premier cloud-based bakery located in the heart of Kolkata, renowned for crafting exquisite gourmet delights. At BONN TONN, we believe in celebrating the art of baking by combining the finest ingredients, impeccable quality, and a passion for innovation. Our bakery stands out for its commitment to producing everything in-house, ensuring each product meets the highest standards of taste and quality. From exclusive event contracts to bespoke gifting solutions, we strive to provide exceptional experiences for our customers. Key Responsibilities: 1. Direct Customer Engagement & Order Management: Handle customer orders and inquiries professionally across multiple channels (WhatsApp, Instagram, website, phone). Process and track delivery orders from aggregator platforms (Swiggy, Zomato) while actively encouraging direct ordering. Provide personalized product recommendations based on customer preferences and dietary requirements. Manage special order requests, customizations, and bulk orders effectively. Address time-sensitive queries and resolve customer concerns promptly and professionally. 2. Customer Relationship Management: Build and maintain a comprehensive customer database, including contact information, order history, product preferences, special occasions, dietary restrictions, and feedback/reviews. Develop and implement strategies to convert aggregator platform customers to direct ordering through loyalty programs, exclusive offers, and personalized communication. Create and maintain a follow-up system for customer feedback and satisfaction surveys. Identify and nurture relationships with high-value and repeat customers. 3. Operations & Coordination: Coordinate with kitchen staff regarding order specifications and timing. Monitor order progress and proactively communicate updates to customers. Manage delivery schedules and coordinate with delivery partners. Handle last-minute changes or modifications to orders efficiently. Maintain accurate records of all transactions and payment status. Skills Required: Client Interaction: Excellent communication, interpersonal, and active listening skills. Client Relationship Management: Ability to build rapport, understand customer needs, and foster long-term relationships. CRM: Proficiency in using CRM software (if applicable) to manage customer data and interactions. Effective Communication: Strong written and verbal communication skills in English. Technical Proficiency: Proficiency in MS-Office Suite (Word, Excel, etc.). Problem-Solving: Ability to identify and resolve customer issues quickly and effectively. Multitasking: Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. Industry: Baked Goods Manufacturing Employment Type: Full-time Location: Alipore (onsite) Salary:15 000/- to 20000/- To Know more about the company: https://bonntonn.com/ or contact us at +91 858383022
Job Title: Operations & Sales Manager – Bakery & Cloud Kitchen (Kolkata) Company: Bonntonn Gourmet – Premium Bakery & Gifting Brand Location: Alipore, Kolkata Salary: ₹30,000–₹40,000/month Job Type: Full-time | 6 days/week About Us: Bonntonn Gourmet is a premium cloud bakery and gifting studio with top-selling products on Swiggy, Zomato, and direct corporate gifting channels. Our current monthly revenue spans ₹5–20L, with growth targets to double through dark stores and strategic verticals. Role Overview: We’re hiring an experienced Operations & Sales Manager to run the full stack of execution — from kitchen to client — while building a performance-driven team culture. Key Responsibilities: • Supervise 4 operational locations (kitchen, studio, storage, and dark store) • Assign and monitor daily tasks for each team member based on orders and sales forecasts • Track KPIs for production (output/time), packaging accuracy, hygiene, inventory, and dispatch • Implement performance reviews, corrective actions, and bonus/penalty systems • Maintain Excel dashboards and CRM systems to measure team output and sales alignment • Push aggregator sales (Swiggy/Zomato) and ensure smooth client deliveries • Work closely with the founder on sales growth, expansion plans, and dark store rollouts Requirements: • Minimum 4 years in a bakery, QSR, or food operations role • Experience managing 10+ employees with measurable KPIs • Fluent in English, Hindi, Bengali preferred • Familiar with CRM systems, Google Sheets, and task tracking platforms • Strong leadership, documentation, and people-management skills Timings: • 10-hour shifts (2 options): 9 AM–7 PM or 11:30 AM–9:30 PM Benefits: • Leadership role in a fast-growing brand • Flat structure with direct access to founder • Growth into city lead and regional manager roles as we expand Skills Required: Strong leadership and strategic thinking abilities. Excellent communication and interpersonal skills. Strong analytical and problem-solving skills. Proficiency in MS Office Suite (Excel, Word, PowerPoint). Experience with CRM software and business management tools. Strong organizational and time-management skills. Ability to work independently and as part of a team. Customer-centric approach with a focus on providing excellent service. Financial acumen and experience in budgeting and forecasting.
Location: Bardhman Road, Alipore, Kolkata Salary: ₹30,000 – ₹40,000/month + TA + Incentives ⸻ About Bonntonn Gourmet Bonntonn is Kolkata’s leading premium bakery and gourmet gifting brand, known for luxury desserts, artisanal hampers, and corporate gifting. We work with high-end corporates, event planners, and luxury brands, creating show-stopping gifting experiences and dessert tables. ⸻ Role Overview We’re looking for a dynamic sales professional with experience in digital sales and B2B corporate marketing to help scale Bonntonn’s growth across corporate gifting, events, pop-ups, and e-commerce. This role blends digital campaigns, relationship building, and premium brand collaborations. ⸻ What You’ll Do • Drive corporate & bulk gifting sales (B2B & B2C) through online and offline channels • Build partnerships with event planners, luxury brands, and corporates • Execute digital marketing & sales campaigns (social media, website, e-commerce listings) • Generate leads, manage sales pipeline, and meet monthly revenue targets • Represent Bonntonn at events, exhibitions, and tastings • Collaborate with creative, production, and logistics teams to deliver exceptional client experiences ⸻ What We’re Looking For • 1–2 years of sales/marketing experience (preferably food, FMCG, or corporate gifting) • Proven skills in digital sales + on-field business development • Strong English communication & negotiation skills; local language is a plus • Comfort with CRM tools, social media, and e-commerce dashboards • Ability to work independently, network, and close high-value deals ⸻ Perks • Competitive pay with incentives • Exposure to luxury clients, events, and brand collaborations • Opportunity to grow into PAN-India accounts & leadership roles as Bonntonn expands
Digital Marketing Executive Location: Alipore, Kolkata Work Hours: 9:30-7:30 PM Salary: 30,000-50,000/- Join Bonntonn’s growing digital team as a Digital Marketing Executive ! This role involves executing marketing strategies, managing website performance, and scaling lead generation. What You'll Do: Run and optimize Meta & Google ads (performance marketing) Manage SEO efforts (on-page/off-page) Monitor and improve website traffic, UX & conversions Support email marketing campaigns and content flow Coordinate with design & content teams Who We're Looking For: 3–5 years of digital marketing experience Strong knowledge of ad platforms, SEO tools, Google Analytics Shopify/Wix/WordPress handling is a big plus Data-driven mindset with creative ideas Email your resume to bonntonnemployee@gmail.com Our studio: View on Google Maps #DigitalMarketingJobs #PerformanceMarketing #SEOJobs #WebsiteMarketing #BonntonnCareers #KolkataJobs
· Location: BonnTonn · Salary Range: ₹15,000 – ₹20,000 per month · Experience Required: 1–2 years Role Overview The Back Office Executive will be responsible for maintaining smooth operations of inventory, data management, purchase coordination, and order tracking, while also supporting marketing and administrative functions. The role demands strong organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment. Core Responsibilities 1. Daily Inventory Stock Taking: · Physically check available inventory in the store and kitchen (raw materials, packaging, finished goods). · Record stock levels in Inventory Sheets (Google Sheets/Excel) with accurate date entries. · Flag low-stock or nearing-expiry items in yellow, and out-of-stock items in red. · Share daily reports with Purchase Manager and Business Head. Data Entry & Attendance Management · Update daily attendance, shift timings, leaves, and task notes for all employees. · Maintain and update Employee Worklog Sheet (Google Sheet/CRM). · Ensure weekly timesheets are completed and submitted to HR/Admin every Saturday. 3. Company Dashboard Management · Update dashboard with daily sales (online/offline), orders (Swiggy/Zomato/WhatsApp), inventory movement, and marketing performance. · Use tools such as Google Sheets, Notion, Air table. · Ensure all dashboard metrics are accurate and updated by EOD. 4. Purchase List & Procurement Support · Prepare daily purchase list based on stock-taking and team inputs. · Maintain structured list with Item Name, Quantity, Urgency Status, Supplier Name. · Coordinate with Purchase Head and track weekly procurement. 5. Swiggy & Zomato Order Management · Monitor orders, cancellations, customer issues, and delivery timelines on Swiggy/Zomato dashboards. · Update Daily Order Sheet with Order ID, Time, Items, Feedback. · Communicate order spikes/issues with Kitchen Team and prepare end-of-day reports for Operations Head. 6. Basic Canva Design & Marketing Fulfillment · Create/edit marketing creatives using Canva as per campaign calendar. · Maintain marketing tracker and upload creatives to shared drives. · Assist Social Media Manager/Business Head with campaign execution. 7. Additional Administrative & Operational Tasks · Support WhatsApp broadcast content and formatting. · Maintain vendor files, supplier entries, procurement logs. · Update and reconcile various sheets (Raw Material Master, Non-Edible Sheet, Finished Goods, Production Sheets). · Record payments, receipts, expenses, and wastage/spoilage. · Assist in handling emails, reports, and other HR/Operations documentation. Skills & Competencies Required Technical Skills: · Strong knowledge of Google Sheets / MS Excel (formulas, formatting, reporting). · Familiarity with Swiggy/Zomato Dashboards and CRM tools. · Basic Canva design skills for creative editing. · Knowledge of inventory management processes. Soft Skills: · Strong organizational and time-management abilities. · Detail-oriented with accuracy in reporting. · Good communication and coordination skills. · Ability to multitask in a fast-paced environment. Educational Qualification · Graduate in Commerce, Business Administration, or related field (preferred). · Certification in Excel/Data Management or Inventory Control (added advantage). Requirements · 1–2 years of experience in Back Office / Data Entry / Operations role. · Prior exposure to F&B / Retail / Hospitality sector will be preferred. · Ability to work on flexible schedules when required
Key Responsibilities ✅ Customer Order Management · Take and confirm WhatsApp orders for bakery treats, cakes, and special requests. · Handle incoming calls (tele-calling for follow-ups, order confirmations, customer queries). · Manage Swiggy/Zomato dashboards – stock updates, customer issue resolution, refunds/escalations. · Process and confirm theme/custom cake orders (liaise with kitchen for design & feasibility). · Handle website orders and ensure timely coordination with the dispatch/kitchen team. ✅ Customer Relationship & Communication · Draft and send broadcast messages for promotions, festive offers, and new launches. · Create and schedule greeting messages (festivals, birthdays, anniversaries). · Manage advertising creatives/canva posters for WhatsApp/Instagram (basic knowledge of Canva required). · Maintain an eye for detail in communication to ensure professionalism and brand consistency. · Handle customer complaints, resolve issues politely, and maintain goodwill. ✅ Reporting & Coordination · Maintain daily order reports (WhatsApp, Swiggy, Zomato, website). · Share customer feedback and insights with management. · Coordinate with the kitchen team for accurate order execution and delivery timelines. ✅ Procurement & Vendor Coordination · Track raw material requirements shared by the Head Chef. · Place orders with vendors and ensure timely deliveries. · Maintain vendor contact list and payment follow-up reminders. Skills & Attributes Required · Excellent written & verbal communication skills (English, Hindi/Bengali preferred). · Strong customer service orientation – polite, patient, empathetic. · Good knowledge of WhatsApp Business, Swiggy/Zomato dashboard handling. · Proficiency in Excel/Google Sheets for reporting and tracking. · Basic Canva skills for creatives/posters. · Strong multitasking and organizational ability. · Eye for detail and accuracy in handling orders and customer requests. Experience & Qualifications · 2–4 years of experience in customer service, hospitality, or F&B industry. · Experience with online order platforms (Swiggy/Zomato/website orders) preferred. · Graduate in any stream (Hospitality/Management background is a plus). Compensation & Benefits · Salary: ₹20,000 – ₹25,000 per month · Opportunity to grow into Customer Experience Manager as the brand expands
Key Responsibilities ? Customer Order Management Take and confirm WhatsApp orders for bakery treats, cakes, and special requests. Handle incoming calls (tele-calling for follow-ups, order confirmations, customer queries). Manage Swiggy/Zomato dashboards stock updates, customer issue resolution, refunds/escalations. Process and confirm theme/custom cake orders (liaise with kitchen for design & feasibility). Handle website orders and ensure timely coordination with the dispatch/kitchen team. ? Customer Relationship & Communication Draft and send broadcast messages for promotions, festive offers, and new launches. Create and schedule greeting messages (festivals, birthdays, anniversaries). Manage advertising creatives/canva posters for WhatsApp/Instagram (basic knowledge of Canva required). Maintain an eye for detail in communication to ensure professionalism and brand consistency. Handle customer complaints, resolve issues politely, and maintain goodwill. ? Reporting & Coordination Maintain daily order reports (WhatsApp, Swiggy, Zomato, website). Share customer feedback and insights with management. Coordinate with the kitchen team for accurate order execution and delivery timelines. ? Procurement & Vendor Coordination Track raw material requirements shared by the Head Chef. Place orders with vendors and ensure timely deliveries. Maintain vendor contact list and payment follow-up reminders. Skills & Attributes Required Excellent written & verbal communication skills (English, Hindi/Bengali preferred). Strong customer service orientation polite, patient, empathetic. Good knowledge of WhatsApp Business, Swiggy/Zomato dashboard handling. Proficiency in Excel/Google Sheets for reporting and tracking. Basic Canva skills for creatives/posters. Strong multitasking and organizational ability. Eye for detail and accuracy in handling orders and customer requests. Experience & Qualifications 24 years of experience in customer service, hospitality, or F&B industry. Experience with online order platforms (Swiggy/Zomato/website orders) preferred. Graduate in any stream (Hospitality/Management background is a plus). Compensation & Benefits Salary: ?20,000 ?25,000 per month Opportunity to grow into Customer Experience Manager as the brand expands