Kolkata, West Bengal, India
Not disclosed
On-site
Full Time
Digital Marketing Executive Location: Alipore, Kolkata Work Hours: 11:30 AM – 9:30 PM Salary: Up to ₹25,000/month Join Bonntonn’s growing digital team as a Digital Marketing Executive ! This role involves executing marketing strategies, managing website performance, and scaling lead generation. What You'll Do: Run and optimize Meta & Google ads (performance marketing) Manage SEO efforts (on-page/off-page) Monitor and improve website traffic, UX & conversions Support email marketing campaigns and content flow Coordinate with design & content teams Who We're Looking For: 1–2 years of digital marketing experience Strong knowledge of ad platforms, SEO tools, Google Analytics Shopify/Wix/WordPress handling is a big plus Data-driven mindset with creative ideas Email your resume to bonntonnemployee@gmail.com Our studio: View on Google Maps #DigitalMarketingJobs #PerformanceMarketing #SEOJobs #WebsiteMarketing #BonntonnCareers #KolkataJobs Show more Show less
Kolkata, West Bengal, India
None Not disclosed
On-site
Full Time
About the Company: BONN TONN Gourmet Gift Studio Bakery is a premier cloud-based bakery located in the heart of Kolkata, renowned for crafting exquisite gourmet delights. At BONN TONN, we believe in celebrating the art of baking by combining the finest ingredients, impeccable quality, and a passion for innovation. Our bakery stands out for its commitment to producing everything in-house, ensuring each product meets the highest standards of taste and quality. From exclusive event contracts to bespoke gifting solutions, we strive to provide exceptional experiences for our customers. Key Responsibilities: 1. Direct Customer Engagement & Order Management: Handle customer orders and inquiries professionally across multiple channels (WhatsApp, Instagram, website, phone). Process and track delivery orders from aggregator platforms (Swiggy, Zomato) while actively encouraging direct ordering. Provide personalized product recommendations based on customer preferences and dietary requirements. Manage special order requests, customizations, and bulk orders effectively. Address time-sensitive queries and resolve customer concerns promptly and professionally. 2. Customer Relationship Management: Build and maintain a comprehensive customer database, including contact information, order history, product preferences, special occasions, dietary restrictions, and feedback/reviews. Develop and implement strategies to convert aggregator platform customers to direct ordering through loyalty programs, exclusive offers, and personalized communication. Create and maintain a follow-up system for customer feedback and satisfaction surveys. Identify and nurture relationships with high-value and repeat customers. 3. Operations & Coordination: Coordinate with kitchen staff regarding order specifications and timing. Monitor order progress and proactively communicate updates to customers. Manage delivery schedules and coordinate with delivery partners. Handle last-minute changes or modifications to orders efficiently. Maintain accurate records of all transactions and payment status. Skills Required: Client Interaction: Excellent communication, interpersonal, and active listening skills. Client Relationship Management: Ability to build rapport, understand customer needs, and foster long-term relationships. CRM: Proficiency in using CRM software (if applicable) to manage customer data and interactions. Effective Communication: Strong written and verbal communication skills in English. Technical Proficiency: Proficiency in MS-Office Suite (Word, Excel, etc.). Problem-Solving: Ability to identify and resolve customer issues quickly and effectively. Multitasking: Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. Industry: Baked Goods Manufacturing Employment Type: Full-time Location: Alipore (onsite) Salary:15 000/- to 20000/- To Know more about the company: https://bonntonn.com/ or contact us at +91 858383022
Kolkata, West Bengal, India
None Not disclosed
On-site
Full Time
Job Title: Operations & Sales Manager – Bakery & Cloud Kitchen (Kolkata) Company: Bonntonn Gourmet – Premium Bakery & Gifting Brand Location: Alipore, Kolkata Salary: ₹30,000–₹40,000/month Job Type: Full-time | 6 days/week About Us: Bonntonn Gourmet is a premium cloud bakery and gifting studio with top-selling products on Swiggy, Zomato, and direct corporate gifting channels. Our current monthly revenue spans ₹5–20L, with growth targets to double through dark stores and strategic verticals. Role Overview: We’re hiring an experienced Operations & Sales Manager to run the full stack of execution — from kitchen to client — while building a performance-driven team culture. Key Responsibilities: • Supervise 4 operational locations (kitchen, studio, storage, and dark store) • Assign and monitor daily tasks for each team member based on orders and sales forecasts • Track KPIs for production (output/time), packaging accuracy, hygiene, inventory, and dispatch • Implement performance reviews, corrective actions, and bonus/penalty systems • Maintain Excel dashboards and CRM systems to measure team output and sales alignment • Push aggregator sales (Swiggy/Zomato) and ensure smooth client deliveries • Work closely with the founder on sales growth, expansion plans, and dark store rollouts Requirements: • Minimum 4 years in a bakery, QSR, or food operations role • Experience managing 10+ employees with measurable KPIs • Fluent in English, Hindi, Bengali preferred • Familiar with CRM systems, Google Sheets, and task tracking platforms • Strong leadership, documentation, and people-management skills Timings: • 10-hour shifts (2 options): 9 AM–7 PM or 11:30 AM–9:30 PM Benefits: • Leadership role in a fast-growing brand • Flat structure with direct access to founder • Growth into city lead and regional manager roles as we expand Skills Required: Strong leadership and strategic thinking abilities. Excellent communication and interpersonal skills. Strong analytical and problem-solving skills. Proficiency in MS Office Suite (Excel, Word, PowerPoint). Experience with CRM software and business management tools. Strong organizational and time-management skills. Ability to work independently and as part of a team. Customer-centric approach with a focus on providing excellent service. Financial acumen and experience in budgeting and forecasting.
Kolkata, West Bengal, India
None Not disclosed
On-site
Full Time
Location: Bardhman Road, Alipore, Kolkata Salary: ₹30,000 – ₹40,000/month + TA + Incentives ⸻ About Bonntonn Gourmet Bonntonn is Kolkata’s leading premium bakery and gourmet gifting brand, known for luxury desserts, artisanal hampers, and corporate gifting. We work with high-end corporates, event planners, and luxury brands, creating show-stopping gifting experiences and dessert tables. ⸻ Role Overview We’re looking for a dynamic sales professional with experience in digital sales and B2B corporate marketing to help scale Bonntonn’s growth across corporate gifting, events, pop-ups, and e-commerce. This role blends digital campaigns, relationship building, and premium brand collaborations. ⸻ What You’ll Do • Drive corporate & bulk gifting sales (B2B & B2C) through online and offline channels • Build partnerships with event planners, luxury brands, and corporates • Execute digital marketing & sales campaigns (social media, website, e-commerce listings) • Generate leads, manage sales pipeline, and meet monthly revenue targets • Represent Bonntonn at events, exhibitions, and tastings • Collaborate with creative, production, and logistics teams to deliver exceptional client experiences ⸻ What We’re Looking For • 1–2 years of sales/marketing experience (preferably food, FMCG, or corporate gifting) • Proven skills in digital sales + on-field business development • Strong English communication & negotiation skills; local language is a plus • Comfort with CRM tools, social media, and e-commerce dashboards • Ability to work independently, network, and close high-value deals ⸻ Perks • Competitive pay with incentives • Exposure to luxury clients, events, and brand collaborations • Opportunity to grow into PAN-India accounts & leadership roles as Bonntonn expands
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