Job
Description
Must Have : Strong experience with BMC TrueSight Operations Management Should know how to perform installation, Upgrade, integration, Administration, configuration (Especially with version 10.x & later) Strong experience in installation of Patrol Agents on Windows, RHEL, AIX, Solaris OS Experience in working on knowledge modules like DB, Websphere, Exchange, Sentry hardware, Sentry monitoring studio etc. along with basic KMs like OS,LOG,URL Must have working knowledge of custom KMs Troubleshooting skills to resolve Patrol Agent, TrueSight server component issues Strong Experience in Event Management policy Administration, configuration Experience in Design & implementation of integration solutions with 3rd party tools for event & performance management Experience with TrueSight-Remedy ITSM integration, troubleshooting, enhancements Working knowledge of MRLs, custom classes Hands-on experience in configuring & designing reports using TSOM Smart reporting, OOTB TrueSight reports Experience in Analyzing environment & event data to fine tune & reduce instance, event count Ability to review, analyze, fine tune & enhance TrueSight architecture & its components as per growing infrastructure & customer requirements Experience with Patrol Central, RT, Console server, PCM components Knowledge of Datacenter IT Infrastructure components, Unix, Windows OS, Virtualization Hands on experience on BMC Helix and upgrades/ Migrations. Good to Have : Infrastructure knowledge on Operating system and Database Good communication skills set, Understand and clear communication to the business on impact of major incidents Excellent problem analysis skill set Technical Skills Certification on BMC TrueSight Years of Experience : 6 to 9 Years 5
