Job Title: Senior Barista Reports to: General Manager Location: Gurgaon Job Summary: We're seeking a skilled and enthusiastic Senior Barista to join our team! As a Barista, you'll be responsible for preparing and serving high-quality beverages, providing exceptional customer service, and maintaining a clean and welcoming environment. Key Responsibilities: Beverage Preparation: 1. Prepare and serve espresso-based drinks, coffee, tea, and other beverages. 2. Follow recipes and guidelines for drink preparation. 3. Maintain quality and consistency in every drink. Customer Service: 1. Provide exceptional customer service, answering questions and resolving issues. 2. Greet customers, take orders, and process transactions. 3. Develop relationships with regular customers. Cafe Maintenance: 1. Maintain a clean and organized workspace, including the coffee bar, equipment, and surrounding areas. 2. Restock supplies, syrups, and ingredients. 3. Perform daily cleaning tasks. Team Support: 1. Assist colleagues with drink preparation and customer service. 2. Participate in team meetings and training sessions. 3. Contribute to maintaining a positive and supportive team environment. Additional Responsibilities: 1. Manage cash and credit transactions accurately. 2. Maintain knowledge of menu, ingredients, and promotions. 3. Participate in inventory management and ordering. 4. Adhere to health and safety protocols. Requirements: 1. 2 year of experience as a Barista (preferred). 2. Knowledge of coffee preparation methods and ingredients. 3. Excellent communication and customer service skills. 4. Ability to work in a fast-paced environment. 5. Availability to work flexible hours, including weekends and holidays. 6. Physical ability to lift 25 pounds and stand for long periods. Preferred Qualifications: 1. Certification in coffee preparation (e.g., Barista Certification). 2. Experience with point-of-sale systems. 3. Knowledge of coffee roasting and brewing methods. Work Environment: 1. Fast-paced cafe environment. 2. Frequent standing, bending, and lifting. 3. Exposure to noise and caffeine.