Billing

Key Responsibilities of Billing Personnel in a Hospital

• Patient Billing & Invoicing
• Prepare and generate accurate bills for outpatient, inpatient, emergency, and day-care services.
• Ensure all services, procedures, investigations, and medicines are correctly entered into the billing system.
• Verify patient details and doctor orders before final billing.
• Insurance & TPA Coordination
• Handle cashless and reimbursement processes with insurance and TPA departments.
• Submit required documents for pre-authorization and final approvals.
• Follow up on pending insurance claims and maintain related records.
• Payment Collection & Receipts
• Collect payments (cash, card, UPI, cheque) and issue receipts to patients.
• Ensure reconciliation of daily cash and deposit amounts to the accounts department.
• Maintain record of advances and refunds properly.
• Credit & Corporate Billing
• Process bills for corporate clients, panel patients, and empanelled organizations.
• Maintain proper documentation for credit patients and coordinate with corporate HR/finance departments for timely payment.
• Audit & Record Maintenance
• Maintain and file all billing-related documents and reports systematically.
• Support internal and external audit requirements.
• Ensure compliance with hospital billing policies and procedures.
• Coordination with Other Departments
• Coordinate with nursing stations, pharmacy, laboratory, radiology, and admission desk for accurate billing inputs.
• Resolve discrepancies in charges or entries promptly.
• Customer Service
• Respond to patient and family queries regarding billing, insurance, and payment processes.
• Ensure transparency and maintain a courteous attitude while handling billing concerns.
• System & Data Accuracy
• Enter data accurately into the Hospital Information System (HIS).
• Check for duplication, missed charges, or wrong entries before finalization.
• Reporting
• Prepare daily, weekly, and monthly billing and collection reports.
• Update management on outstanding dues, insurance claims, and refunds.
• Compliance & Confidentiality
• Adhere to hospital financial policies and ethical standards.
• Maintain confidentiality of patient and financial information.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person