3.0 - 7.0 years

0 Lacs

karnataka

On-site

goFLUENT is a leading provider of distance language learning solutions, incorporating innovative eLearning technology, live virtual classrooms, group lessons, and personalized training. With over 700 foreign language trainers spread globally and operating round the clock, and tens of thousands of blended learners benefiting from our solutions annually, goFLUENT aims to empower individuals with equal opportunities through corporate language solutions. Continuously expanding into new markets, we leverage our expertise in mobile learning technologies, AI, and partnerships with renowned content providers like Harvard Business Review and The New York Times. Join our dynamic and diverse global organization to be a part of a rapidly growing company! As a bilingual Trainer Operations Manager, your role involves overseeing the performance and productivity of our foreign language trainers worldwide. You will provide essential communication, guidance, and organization to foster a positive and successful work environment. Your responsibilities will include: - Managing a team of approximately 60 trainers based in Mauritius and various locations globally. - Ensuring consistent delivery of high-quality lessons on a large scale. - Monitoring trainer compliance with internal KPIs. - Utilizing data and KPIs for decision-making and enhancing trainer performance. - Leading the trainer recruitment process. - Handling HR aspects related to your trainer team. - Collaborating with internal teams to address issues effectively. - Conducting regular performance reviews for trainers. To excel in this role, you should possess: - 3-5 years of managerial experience in face-to-face settings. - Proficiency in both English and French. - Strong communication, leadership, and interpersonal skills. - Ability to adapt quickly to changing business requirements and processes. - Capacity to multitask and perform under pressure. - Experience in teaching or corporate training is advantageous. - Exposure to multicultural environments is a plus. - University Degree. Why choose goFLUENT - Collaborate with a dynamic, globally connected marketing team. - Contribute to an innovative company that values automation and data-driven decisions. - Impact a diverse audience and contribute to a fast-growing business. - Access professional growth opportunities in a creative and strategic corporate environment. - Benefit from comprehensive medical insurance coverage from day one. About goFLUENT Mauritius: Established in 2015, goFLUENT Mauritius Ltd. has emerged as the second-largest entity in the group, serving as a crucial hub for client services in Europe and worldwide. Mauritius, with its multicultural and plurilingual essence, plays a vital role in goFLUENT's global strategy. Embracing a lively and energetic family atmosphere, our office in Mauritius offers a nurturing environment for personal and professional growth. Join our young and multicultural workplace to build meaningful connections, contribute to empowering professionals globally, and be part of a talented team. Ready to embark on this exciting journey Watch our video to explore the #lifeatgoFLUENT Mauritius and learn more about our global presence: https://www.gofluent.com/fr-fr #LI-Onsite,

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