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5.0 - 8.0 years

5 - 7 Lacs

Bengaluru

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Greetings from 1Point1.. Hiring for Assistant Manager for Trainer. Looking for Immediate Joiners.. Must have proven experience in leading a team of trainers in a BPO/KPO. To plan and deliver results in a highly demanding environment. To work with different SPOCs at different levels to drive initiatives end-to-end. Analytical ability to analyze the available data & provide informative MIS to the units. Support customization of modules as per units requirements. Excellent Communications Skills (Both Written & Verbal) People Development. Excellent command on Microsoft Excel & PowerPoint. Knowledge and skills Excellent knowledge and understanding of customer support, Banking , retail, sales, e-commerce and insurance process Good knowledge on DRA compliances. Nesting and OJT team management To create proper training planner Should have knowledge on training modules and able to manage multiple clients Excellent communication skills Ability to interact at all levels Strong analytical and problem solving skills Sound people management skills Interested candidates can call to HR Pruthvi - 9620664492 or share me your updated CV on same watsapp number.

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6.0 - 10.0 years

2 - 7 Lacs

Pune

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Here is the modified Job Description tailored for a Business Analyst (BA) role in projects involving Payment Gateway integration and management , particularly for government or enterprise clients: Subject: Business Analyst Requirement Payment Gateway Projects Pune Location Greetings for the day!! We are looking for a Business Analyst for one of our prestigious government clients based in Pune. Please find the revised details below: Qualification: MBA/PGDBM AND BCA / MCA / B.Tech. / B.E. / M.Sc. in IT, CSE, EE or equivalent Desired Certifications: PMP / Prince2 / Six Sigma Black Belt / Certified Business Analyst / HR / Agile / Scrum or equivalent Job Description: Strong experience in Payment Gateway projects , including integration with third-party providers (e.g., Razorpay, PayU, CCAvenue, BillDesk, etc.) Prepare comprehensive documentation including SRS, SDD, Functional Specs, Integration Flowcharts, Wireframes, and API Mapping Collaborate with multiple stakeholders (banks, financial institutions, payment service providers, internal IT teams) Must have strong understanding of SDLC, STLC , and experience in Agile/Scrum environments Conduct requirement gathering , stakeholder interviews, and process walkthroughs for digital payment systems Analyze transaction trends, payment success rates, and reconciliation reports to suggest optimizations Identify gaps in payment flow, fraud detection practices, and compliance requirements (PCI-DSS, KYC, etc.) Support HODs with impactful presentations and reports for strategic meetings Involve in UAT planning, scenario building, and functional testing for payment systems Plan and manage budgeting, forecasting, and strategic implementation of digital financial solutions Required Skillset: Experience in Requirement Gathering and Process Mapping specific to payment systems Knowledge of UPI, AEPS, Bharat BillPay, Netbanking, Credit/Debit Card gateways Familiarity with transaction lifecycles, reconciliation reports, chargeback flows , etc. Hands-on with tools for Data Analysis, BI Tools (Power BI, Tableau), SQL, and Excel Experience in Business Process Re-engineering (BPR) for financial operations Understanding of risk, security, and compliance in digital payment infrastructure Excellent communication, stakeholder management, and problem-solving skills Location: Pune Position Type: Full-time / Contractual (As per client requirement)

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3.0 - 6.0 years

0 - 0 Lacs

Hyderabad, Chennai

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We are seeking a proactive and detail-oriented E-commerce Fraud Analyst Merchant Side to identify, investigate, and mitigate fraudulent activities such as account takeovers and triangulation fraud. The ideal candidate will have hands-on experience using advanced fraud detection tools such as Signifyd, Forter, or similar platforms, and a strong background in card-not-present (CNP) e- commerce environments. Key Responsibilities: Detect and investigate fraudulent transactions, including account takeovers, triangulation fraud, and other emerging fraud trends in e-commerce. Analyze transaction patterns, customer behavior, and risk signals to identify suspicious activity. Use fraud detection tools like Signifyd, Forter, or similar systems to review flagged transactions and make risk-based decisions. Collaborate with chargeback teams to connect fraud patterns with post-transaction disputes. Work closely with customer support and payment operations to quickly resolve fraudrelated issues and protect legitimate customer experiences. Assist in configuring fraud rules and fine-tuning scoring logic based on false positives and fraud losses. Document fraud cases, trends, and resolutions for internal reporting and regulatory compliance. Stay updated on e-commerce fraud schemes and industry best practices to proactively adapt fraud prevention strategies. Support incident response during fraud spikes or coordinated attack patterns. Contribute to process improvements and fraud prevention policies based on root cause analysis. Requirements: 34 years of experience in fraud detection/prevention in an e-commerce merchant-side environment. Strong understanding of card-not-present (CNP) fraud, including account takeovers and triangulation schemes. Hands-on experience with fraud tools like Signifyd, Forter, Kount, or similar platforms. Analytical mindset with the ability to interpret large volumes of data to identify fraud patterns. Familiarity with payment flows, order life cycles, and customer identity verification practices. Strong decision-making, documentation, and communication skills. Ability to work in a fast-paced environment and meet operational SLAs

Posted 4 days ago

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3.0 - 5.0 years

0 Lacs

Hyderabad, Chennai

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Job Description: We are hiring a Payment Escalations executive with expertise in managing and resolving payment related issues, overseeing failure payments, and ensuring efficient assignment tracking. This role involves leading a team, investigating complex payment discrepancies, and collaborating with internal and external stakeholders to drive timely resolutions. Key Responsibilities: Manage and resolve payment escalations, ensuring timely resolution of disputes and transaction discrepancies. Oversee failure payments, including trace & recalls, outgoing/incoming returns, and inbound payment discrepancies. Monitor and assign cases across payment investigation workflows, ensuring efficient tracking and resolution. Coordinate with financial institutions, payment processors, and internal teams to resolve escalated payment issues. Ensure compliance with global financial regulations and internal SLA-driven workflows. Analyze failure payment trends and recommend process improvements to enhance efficiency. Provide training and mentorship to junior analysts, ensuring best practices in payment dispute resolution. Maintain high accuracy in documentation and reporting, adhering to regulatory standards. Requirements: Bachelor's degree in Finance, Accounting, or a related field. 3- 4 years in payment investigations, reconciliation, or financial operations, with leadership experience. Proficiency in payment tracking tools, financial compliance platforms, and reconciliation software. Strong analytical mindset, leadership abilities, and effective communication skills. Experience in high-value payment investigations, risk assessment, and fraud detection within multiple payment schemes

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3.0 - 5.0 years

5 - 13 Lacs

Bengaluru

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Business Insights Analyst Customer & Campaigns Location : Bangalore Job Overview: We in Customer Centria want our people to experience a career move that will allow you to be exceptional, innovative & involved to redefine the possibilities of digital experiences for our customers. We have unique learning and development programs to help all our employees reach their full potential and to also diversify and support one another along the way. Our offerings are designed for everyone from early-career employees to our most experienced professionals. We are seeking a data-driven and detail-oriented Marketing Campaign Performance Analyst with strong experience in the BFSI sector. The ideal candidate will work at the intersection of campaign operations, business intelligence, analytics, and marketing to track, measure, and evaluate campaign performance across various digital channels. The objective is to drive data-backed decision-making by analyzing customer and campaign data, ensuring high-quality data governance, and translating complex metrics into actionable business recommendations. If you're dedicated and ambitious, Customer Centria is an excellent place to grow your career. Don't hesitate to apply. Responsibilities and Duties : • Work closely with the Campaign Operation, BIU, DAC and MCC team for campaign tracking, myriad data and attribute structure understanding keeping the clients larger business goal in mind • Manage tracking and measurement and conversion of marketing campaigns • A deep sense and understanding of the Unica/Adobe/SFMC Marketing Stack • Create insights presentations and analyses showcasing the campaign business value achieved by the technology stacks implemented • Deliver regular reports of campaign results to stakeholders • Analyse results and provide input for preparing weekly, monthly and quarterly reports • Perform analysis of customer data, transaction data and campaign data and analyze campaign effectiveness • Suggest next steps to business based on customer data analysis and campaign data analysis • Reporting of analysis done using Excel, Power BI, PPT or any other reporting tool • Understand the business requirement from internal/external stakeholder • Document data workflow, standard operating procedures, data dictionary etc. • Maintain high data quality by performing data quality checks at various stages of data workflow and perform necessary cleaning • Ensure that queries are optimal from performance point of view Qualifications & Skills Required : • A minimum of 3-4 years of overall experience • Should have worked extensively in the BFSI industry • Should have worked with the marketing team, BIU team and Analytics Team • Management skills: You will manage campaign reporting and performance deliveries for product portfolios. Therefore, you will need to guide your team and establish parameters • Presentation skills: You will need to create detailed PPTs on the performance of the campaigns and give recommendations to improve performance across Email, SMS, push and other digital channels • Numerical skills: You need to be good with words and numbers. You will need to acquire data and analyse the success of campaigns • Industry knowledge: Good understanding of the business model and have worked on the different data structure of the BFSI industry • Communication skills: Good communication skill is a pre-requisite • Perform campaign data analysis as per business requirement using SQL, R , Python (or any other database) • Join data from multiple sources and make it consistent for data analysis purpose

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3.0 - 6.0 years

7 - 16 Lacs

Mumbai

Hybrid

JOb Dicription: Role & responsibilities : Technical Strong experience in review of guideline defined, conducting regulatory assessments for BFSI (E.g. RBI, SEBI, IRDAI). Global guidelines knowledge which includes NIST, ISO27001, PCI-DSS, COBIT, etc. Assisting in remediating gaps on the defined guidelines for the client. Performing System Audit and conducting technology landscape review. Having worked on Information Technology Risk Assessment areas such as NIST, ISO27001, PCI-DSS, COBIT, etc. Experience of handling IT audits and reviews. Good understanding on technology topics related to cyber security, encryption, architecture resiliency , business continuity, disaster recovery, IT Governance, Third party outsourcing risk and information security/technology risk. Certification - CISA, CISSP, ISO27001 Soft Skills Good presentation and report writing skills is mandatory. Excellent communication skills and confident demeanor Experience of working with client stakeholders Good problem-solving skills. Specially for Managers Experience of writing proposal and responding to RFP’s Handling team of 4-5 people Profiles from consulting background to be preferred. Qualification Any full time bachelor’s degree with relevant technical work experience.

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5.0 - 7.0 years

6 - 8 Lacs

Vijayawada, Hyderabad

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Role & responsibilities 5-7 years of experience in the BFSI / any other industry to join our L&D team in a Bank Understanding of banking /BFSI products/services Experience in any of Secured Business Loan, Affordable Housing Loan, Vehicle Loan Experience in classroom and Virtual training Excellent communication & interpersonal skills Ability to create engaging training content Should be fluent in English, Telugu, Hindi and Kannada Open for travel

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12.0 - 18.0 years

10 - 20 Lacs

Ahmedabad

Work from Office

Job Summary: We are seeking an experienced and highly motivated Senior Technical Project Manager or Program Manager to lead complex software development projects and programs within our organization. The ideal candidate will possess a deep technical understanding of Java or .NET ecosystems, proven experience in managing the full software development lifecycle (SDLC) in an Agile environment, and extensive domain expertise within the financial technology sector. This role requires a strong leader who can bridge the gap between technical teams and business stakeholders, drive execution, mitigate risks, and deliver high-quality, scalable FinTech solutions. Key Responsibilities: Project/Program Leadership: Lead and manage multiple concurrent, complex technical projects or large-scale programs from initiation to closure, ensuring successful delivery within scope, budget, and timeline. Develop comprehensive project plans, including scope definition, detailed work breakdown structures, resource allocation, and realistic timelines. Define and track key performance indicators (KPIs) and metrics to measure project progress and success. Proactively identify, assess, and mitigate project risks and issues, developing contingency plans and escalating as necessary. Facilitate effective communication and collaboration among cross-functional teams, including engineering, product, QA, operations, and business stakeholders. Manage stakeholder expectations and provide regular, transparent updates on project status, progress, and challenges. Champion and enforce best practices in project management (Agile/Scrum/Kanban) and software development. Technical Acumen: Possess a strong, hands-on technical background in either Java or .NET. Understand software architecture, design patterns, and distributed systems, particularly as they apply to high-performance, secure FinTech applications. Be able to engage in technical discussions with architects and developers, understanding technical challenges and trade-offs. Guide technical teams in problem-solving and provide strategic input on technical decisions when appropriate. Ensure that technical solutions align with business requirements, architectural guidelines, and scalability/security needs of FinTech. FinTech Domain Expertise: Deep understanding of core FinTech concepts, including but not limited to: [Choose relevant areas: payment processing, core banking, digital lending, regulatory compliance (e.g., KYC, AML), financial data analytics, fraud detection, security protocols within finance, etc.]. Ability to translate complex business requirements from the financial domain into clear, actionable technical specifications. Stay abreast of industry trends, emerging technologies, and regulatory changes within the FinTech landscape. Team Leadership & Mentorship: Foster a collaborative, high-performing team environment. Mentor and coach project team members, promoting continuous improvement and professional growth. Resolve team conflicts and remove impediments to progress. Qualifications: Education: Bachelor's degree in computer science, Engineering, Information Technology, or a related technical field. Master's degree preferred. Experience: 14+ years of progressive experience in software development, with at least 6+ years in a dedicated Project Management or Program Management role for technical projects. Proven experience managing projects/programs specifically within the FinTech or financial services industry (essential). Demonstrable hands-on technical background with significant experience in either: Java: Extensive experience with Spring Boot, Microservices, RESTful APIs, related frameworks, and ecosystem tools. OR .NET: Extensive experience with .NET Core/.NET Framework, ASP.NET, C#, Microservices, RESTful APIs, and related frameworks. Strong understanding of database technologies (SQL and/or NoSQL) and cloud platforms (AWS, Azure, GCP). Proficient in Agile methodologies (Scrum, Kanban, SAFe) and experience working in an Agile/DevOps environment. Experience with project management tools (e.g., Jira, Azure DevOps, Asana, Trello). Skills: Exceptional leadership, communication (written and verbal), and interpersonal skills. Strong analytical and problem-solving abilities. Ability to influence and negotiate with stakeholders at all levels. Excellent organizational and time management skills with the ability to multitask and prioritize effectively. PMP, CSM, or other relevant project management certifications are a plus. Qualifications: Experience with specific FinTech platforms or technologies. Knowledge of specific regulatory frameworks (e.g., PCI DSS, GDPR). Experience with CI/CD pipelines and automated testing in a FinTech context. Familiarity with containerization (Docker, Kubernetes).

Posted 2 weeks ago

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11.0 - 20.0 years

1 - 2 Lacs

Mumbai

Work from Office

10+ years in infrastructure project management, especially within banking/FSI clients Strong exposure to data centre migrations/builds, network transformation, and firewall/security policy projects.

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6.0 - 11.0 years

16 - 31 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

Work from Office

Dear Candidate, We are seeking highly skilled Senior Sales roles for our Mumbai regional office and exciting opportunity with Syndrome NewEdge Technology. About company: Over the last decade Syndrome has established and grown as a leading IT Infrastructure organization along with our global coverage. With the proven track record for complex, end-to-end transformational projects we have helped our clients to become high performance businesses houses by empowering the IT Infrastructure to fulfill their business needs. Through strategic alliances with tech giants like Cisco and Microsoft, we proudly hold the distinction of a Gold Partner. Our deep expertise spans key verticals that drive business success Please click on the below company URL and submit your resume https://tinyurl.com/46bnv4a6 Website: http://syndrometech.net/ Job description Position: Sales Account Manager / Sales Team Lead / Sales Group Lead Experience: 5 25 years (IT Infra sales, Solution sales, Product sales, Direct sales) Job location: Andheri, Mumbai Education: Any Graduates or PG Job Overview: To generate the revenue, growth across the Syndrome's verticals (Data Centre built, Networking, Collaboration, Virtualization, Storage, Managed Services) to generate reference accounts for Syndrome, across each of the verticals. Primary Responsibilities: As a ESM , you will focus on critical, complex, strategically or tactically important deals with high visibility, and be responsible to sign the deals, The Enterprise Sales Manager to deep penetrate the Syndrome's solutions into these accounts, development of reference customers, Develop the business development strategy & get buy in from stakeholders & execute, Building "C" Level relationships and building Growth strategies with specific communities across Global & Local Systems Integrators to help service these large customers, Taking care of big account/Field contact candidate, Manage Large Opportunities and big business, Run Rate business and Competitive Sales situations at these accounts, Maintain the entire list of Customer Organization structure (Like Decision maker, Show Stopper, Competition etc), Verify customers' credit ratings and appraise equipment in order to determine contract terms and trade-in values. Preferred Knowledge and Skillset: Having Knowledge of Networking, Unified Communication, Data Center, Virtualization will be added advantage, It will involve building relationships with strategic C Level executives across the key accounts. Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job. Writing - Communicating effectively in writing as appropriate for the needs of the audience. kindly revert with your updated CV and below details at email ID - clive.lobo@syndrometech.net Full Name: Total Exp: Rel Exp in Direct Sales- B2B Field sales: Rel exp in IT Infra sales / Solution sales / Product sales / Software sales: Rel Exp in BFSI domain/PSU: Name your top 10 client in BFSI {banking, financial services, insurance}, NBFC, Govt; PSU, MFG domain: Annual Sales revenue target: Sales revenue target achieved YOY: Current Company: CTC: Fixed & Variable? ECTC: Notice Period: Reason for job change: Qualification: Current Residential location: Ready to work from office? Preferred job location: Mumba Bangalore, Delhi / Pune or i? Any offers in Hand? (Please share details CTC, LWD, DOJ): Thanks & Regards, Clive Lobo Syndrome NewEdge Technology Role & responsibilitiesRole & responsibilities Preferred candidate profile

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2.0 - 7.0 years

3 - 8 Lacs

Mumbai, Navi Mumbai, Mumbai (All Areas)

Work from Office

We're Hiring: Full-Time / Freelance Trainers Banking Sector Location: Navi Mumbai Compensation: As per industry standards Company: ITM Group of Institutions Are you passionate about training and have hands-on experience in the Banking industry ? Whether you're currently working in banking sales or have training experience with a banking background , wed love to connect with you! Were open to hiring both Full-Time and Freelance Trainers to help shape the next generation of banking professionals. Key Requirements: Background in banking (sales/training preferred) Strong communication and presentation skills Ability to conduct engaging, impactful training sessions Willingness to work from Navi Mumbai (for full-time role) Interested? Send your resume to careers@itm.edu Or contact Karishma at 8433973130 Let’s build something great together!

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2.0 - 5.0 years

3 - 7 Lacs

Mumbai, Mumbai (All Areas)

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Note this job is only BPO company not in bank payroll so please apply if you are ok with process QUAL- GRADUATE EXP- 2-3 yr in BFSI background should have experience in banking field. Comms -Cluster 1 Location - Dadar Sal- 4-7 l p.a

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1.0 - 5.0 years

3 - 7 Lacs

Visakhapatnam

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Project Manager act as a bridge between the Delivery Unit and the clients, translating the requirements to deliverable products. Key aspects include understanding the problem, setting objectives, designing the solution, and implementing the solution.

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7.0 - 12.0 years

20 - 35 Lacs

Bengaluru

Remote

US Mortgage/Loan Organization Experience is a must. 7+ yrs exp. as a BA/PMwith at least 4 years in the mortgage or financial services domain. Strong understanding of the mortgage lifecycle,including loan origination,underwriting,and servicing. Required Candidate profile Familiarity with various mortgage software systems (e.g., Origination Platforms, Processing platforms). Strong awareness of regulatory frameworks (e.g., TRID, RESPA, FHA guidelines)..

Posted 2 months ago

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