Beyond Trust Remote Access Support Engineer

3 - 8 years

10 - 18 Lacs

Posted:8 hours ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Provide Level 2 support for BeyondTrust Remote Support solution.

  • Manage users, access controls, and session policies in line with security and compliance standards.
  • Monitor system performance, availability, and logs; proactively identify and resolve issues.
  • Perform regular maintenance, upgrades, and patching of BeyondTrust environments.
  • Collaborate with cybersecurity, infrastructure, and service management teams to ensure secure and seamless integration.
  • Support audits and compliance initiatives by generating reports and maintaining documentation.
  • Assist in onboarding new users and teams to the BeyondTrust Remote Support platform, including training and knowledge sharing.
  • Troubleshoot integration issues with identity providers (LDAP, AD, SAML, etc.) and ticketing systems (e.g., ServiceNow).
  • Stay current with BeyondTrust product updates and recommend enhancements or best practices.

Your Profile

  • Minimum requirement of 3+ years experience in BeyondTrust Remote Access platform.
  • Exposure to IGA tools like Omada or Sailpoint is added advantage along with PAM solutions like Cyberark.
  • Understanding of Active Directory and Entra ID solutions (nice to have).
  • Strong understanding of remote access technologies, PAM concepts, and cybersecurity principles.
  • Experience with Windows and Linux server environments.
  • Familiarity with authentication protocols (LDAP, Active Directory, SAML, RADIUS).
  • Knowledge of ITIL processes and experience with ITSM tools.
  • Excellent problem-solving, communication, and documentation skills.
  • Experience with scripting (PowerShell, Python) for automation and reporting.

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Capgemini

IT Services and IT Consulting

Paris France

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