Position Overview : OneX Solutions is a leading advertising and marketing company, committed to delivering exceptional value to our clients. We specialize in digital services, and we’re passionate about fostering long-term, trust-based relationships with our customers. We’re looking for an experienced and client-focused Relationship Manager to join our growing team and help us continue to provide outstanding service. If you're passionate about building relationships, understanding client needs, and driving business growth, we want to hear from you! Key Responsibilities:  Client Relationship Management: Develop and maintain strong, long-lasting relationships with clients. Serve as the primary point of contact for assigned clients, ensuring their needs are met and expectations are exceeded.  Account Growth: Identify and pursue opportunities for account expansion, cross selling, and upselling additional products/services. Work to increase revenue and client retention.  Client Onboarding: Lead the onboarding process for new clients, ensuring a smooth transition and timely setup of services or products.  Problem Resolution: Act as a trusted advisor by proactively addressing client concerns or issues. Resolve problems efficiently and ensure high levels of client satisfaction.  Regular Communication: Conduct regular check-ins with clients to assess satisfaction, identify opportunities for improvement, and gather feedback.  Collaboration: Work closely with internal teams (sales, marketing, product, support, etc.) to ensure seamless delivery of services and products to clients.  Reporting & Documentation: Maintain accurate and up-to-date client records, including contact information, service history, and notes on key conversations. Track account activities and client feedback.  Market Intelligence: Stay informed on industry trends, competitor offerings, and market conditions to effectively position the company’s products and services to clients.  Client Retention: Implement strategies to enhance customer loyalty, increase client satisfaction, and reduce churn. Qualifications:  Experience: 2+ years of experience in relationship management, account management, or a customer-facing role, preferably in service-selling industry.  Education: Bachelor's degree in Business, Marketing, Communications, or a related field.  Client-Focused: Strong ability to build rapport with clients, understand their needs, and provide solutions that drive value.  Communication Skills: Excellent verbal and written communication skills, with the ability to present ideas clearly and persuasively.  Problem-Solving Skills: Strong critical thinking and problem-solving abilities to address client concerns and challenges..  Organizational Skills: Ability to manage multiple client accounts and prioritize tasks effectively.  Technical Skills: Familiarity with CRM software, MS Office Suite. Experience with data analysis and reporting tools is a plus. Show more Show less

Key Responsibilities: 1. B2B Sales Development : Identify and target potential business clients within the marketing and advertising sector. Develop and implement effective sales strategies to acquire new clients and achieve sales targets. Conduct market research to identify new business opportunities and industry trends. 2. Client Handling : Build and maintain strong relationships with existing clients to ensure high levels of satisfaction and repeat business. Act as the primary point of contact for client inquiries and support, addressing any issues or concerns promptly. Prepare and deliver presentations, proposals, and reports to clients and stakeholders. 3. Client meetings : Conduct Client meetings with prospective and current clients, understand their needs, and present tailored advertising solutions. 4. Service-Based Advertising Selling: Promote and sell our service-based advertising solutions, including email and SMS marketing campaigns, to prospective clients. Develop customized advertising packages and proposals based on client requirements. Manage the end-to-end sales process, from initial contact to closing deals and ensuring successful campaign execution. 5. Marketing Campaigns: Collaborate with the marketing team to create and execute email and SMS marketing campaigns aimed at generating leads and nurturing client relationships. 6. Reporting and Documentation: Maintain accurate records of sales activities, client interactions,and campaign performance in the CRM system. Prepare regular reports on sales performance, market trends, and client feedback. Qualification : ? Education: Bachelor&aposs degree in Marketing, Business Administration, or a related field. An MBA is a plus. ? Experience: 1Y - 2Y years of experience in B2B sales,with a strong background in selling marketing and advertising services. CTC: 3.60 - 4.80 LPA Show more Show less