Job description We are seeking a proactive and customer-focused Customer Service Specialist to join our voice support team. The ideal candidate will have prior international voice experience and will be responsible for assisting U.S. customers with inquiries related to their orders, particularly those involving automotive parts. You will communicate order status, resolve concerns, and ensure a positive post-purchase experience. Role & responsibilities Make outbound calls to inform customers about the status of their orders, including tracking updates, shipment delays, or part availability. Answer inbound calls regarding product inquiries, order changes, and general customer support. Maintain detailed records of customer interactions and transactions in the CRM system. Coordinate with other internal departments to ensure the timely resolution of customer issues. Preferred candidate profile 0-3 years of experience in international (US) voice process/customer service. Freshers with strong English communication skills are also welcome. Excellent verbal communication skills in English with a neutral/accented tone. Strong problem-solving skills and a customer-first mindset. Knowledge of automotive parts or the e-commerce industry is a plus. P.A.R.T.S. (Proactive, Ambitious, Responsible, Team Player, and Sincere) Must be ready to work on the Night Shift. Minimum qualification: Graduate in any discipline. Perks and Benefits: Meal 5 Days Working Health Insurance & Accidental Insurance Local Pick Up Drop Fitness Center Location: Benzeen Private Limited, SCO - 79-80, Parsvnath B Block Market, Sector 10, Sonipat ( Delhi NCR ) Shift Timing: 8:30 PM to 5:30 AM IST ( Night Shift ) USA-based Company: https://www.benzeenautoparts.com Company History: https://www.benzeenautoparts.com/about Company Virtual Tour: https://www.youtube.com/watch?v=pShzUs8UIucJob. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Paid time off Schedule: Monday to Friday Night shift US shift Ability to commute/relocate: Sonipat, Haryana: Reliably commute or planning to relocate before starting work (Required) Language: English (Required) Work Location: In person

Job description We are seeking a proactive and customer-focused Customer Service Specialist to join our voice support team. The ideal candidate will have prior international voice experience and will be responsible for assisting U.S. customers with inquiries related to their orders, particularly those involving automotive parts. You will communicate order status, resolve concerns, and ensure a positive post-purchase experience. Role & responsibilities Make outbound calls to inform customers about the status of their orders, including tracking updates, shipment delays, or part availability. Answer inbound calls regarding product inquiries, order changes, and general customer support. Maintain detailed records of customer interactions and transactions in the CRM system. Coordinate with other internal departments to ensure the timely resolution of customer issues. Preferred candidate profile 0-3 years of experience in international (US) voice process/customer service. Freshers with strong English communication skills are also welcome. Excellent verbal communication skills in English with a neutral/accented tone. Strong problem-solving skills and a customer-first mindset. Knowledge of automotive parts or the e-commerce industry is a plus. P.A.R.T.S. (Proactive, Ambitious, Responsible, Team Player, and Sincere) Must be ready to work on the Night Shift. Minimum qualification: Graduate in any discipline. Perks and Benefits: Meal 5 Days Working Health Insurance & Accidental Insurance Local Pick Up Drop Fitness Center Location: Benzeen Private Limited, SCO - 79-80, Parsvnath B Block Market, Sector 10, Sonipat ( Delhi NCR ) Shift Timing: 8:30 PM to 5:30 AM IST ( Night Shift ) USA-based Company: https://www.benzeenautoparts.com Company History: https://www.benzeenautoparts.com/about Company Virtual Tour: https://www.youtube.com/watch?v=pShzUs8UIucJob. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Paid time off Schedule: Monday to Friday Night shift US shift Ability to commute/relocate: Sonipat, Haryana: Reliably commute or planning to relocate before starting work (Required) Language: English (Required) Work Location: In person

Job description We are a USA-based MNC (Benzeen Auto Parts is one of the largest dismantling facilities in Northern California, specializing in auto dismantling.) Currently, more than 100 Team members are working in our Sonipat office. If you have our core values P.A.R.T.S. (Proactive, Ambitious, Responsible, Team Player, and Sincere). In that case, we invite you to attend the interview for the Procurement Engineer to join our team in the Procurement Department! Job Description: Analyze salvage cars being sold on auction across the United States marketplace, determine which cars are good candidates for Benzeen to attempt to purchase Conduct a quick pre-inventory on the vehicle so that algorithms can place a value on the vehicle Gain an understanding of what makes a car desirable to Benzeen Checking which parts on a collision vehicle are good quality, and which are damaged For the good parts on a vehicle, conduct a quick pre-inventory by selecting the correct interchange number. Gain an understanding of analyst performance metrics, such as how many cars should be reviewed per day, parts Market price, how many cars should be won per day, and what the profitability of those cars should be Create & maintain reports using applications, systems, and platforms Required Candidate Profile P.A.R.T.S. (Proactive, Ambitious, Responsible, Team Player, and Sincere) Must be a Fresher Engineer/ Graduate/ Diploma holder Must be available to join immediately Must have a good command of English Must have an interest and basic knowledge of Cars and Auto Parts Must be ready for the Night Shift Must have good computer knowledge Must have Strong multitasking skills Perks and Benefits 1-time Meal 5 Days Working Health Insurance & Accidental Insurance Fitness Centre Local Pick-Up & Drop Facility Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹23,000.00 per month Benefits: Food provided Health insurance Paid time off Provident Fund Schedule: Monday to Friday Night shift US shift Ability to commute/relocate: Sonipat, Haryana: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Language: English (Required) Location: Sonipat, Haryana (Preferred) Shift availability: Night Shift (Required) Work Location: In person

Job description We are a USA-based MNC (Benzeen Auto Parts is one of the largest dismantling facilities in Northern California, specializing in auto dismantling.) Currently, more than 100 Team members are working in our Sonipat office. If you have our core values P.A.R.T.S. (Proactive, Ambitious, Responsible, Team Player, and Sincere). In that case, we invite you to attend the interview for the Procurement Engineer to join our team in the Procurement Department! Job Description: Analyze salvage cars being sold on auction across the United States marketplace, determine which cars are good candidates for Benzeen to attempt to purchase Conduct a quick pre-inventory on the vehicle so that algorithms can place a value on the vehicle Gain an understanding of what makes a car desirable to Benzeen Checking which parts on a collision vehicle are good quality, and which are damaged For the good parts on a vehicle, conduct a quick pre-inventory by selecting the correct interchange number. Gain an understanding of analyst performance metrics, such as how many cars should be reviewed per day, parts Market price, how many cars should be won per day, and what the profitability of those cars should be Create & maintain reports using applications, systems, and platforms Required Candidate Profile P.A.R.T.S. (Proactive, Ambitious, Responsible, Team Player, and Sincere) Must be a Fresher Engineer/ Graduate/ Diploma holder Must be available to join immediately Must have a good command of English Must have an interest and basic knowledge of Cars and Auto Parts Must be ready for the Night Shift Must have good computer knowledge Must have Strong multitasking skills Perks and Benefits 1-time Meal 5 Days Working Health Insurance & Accidental Insurance Fitness Centre Local Pick-Up & Drop Facility Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹23,000.00 per month Benefits: Food provided Health insurance Paid time off Provident Fund Schedule: Monday to Friday Night shift US shift Ability to commute/relocate: Sonipat, Haryana: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Language: English (Required) Location: Sonipat, Haryana (Preferred) Shift availability: Night Shift (Required) Work Location: In person

Key Responsibilities Make outbound calls to inform customers about the status of their orders, including tracking updates, shipment delays, or part availability. Answer inbound calls regarding product inquiries, order changes, and general customer support. Maintain detailed records of customer interactions and transactions in the CRM system. Coordinate with other internal departments to ensure the timely resolution of customer issues. About Company: Benzeen Pvt Ltd is the India-based subsidiary of Benzeen Auto Parts, a leading U.S.-based automotive recycling company headquartered in Rancho Cordova, California. Established to drive global operations, Benzeen Pvt Ltd plays a pivotal role in supporting backend processes, IT solutions, customer service, and digital innovation for the U.S. market. We are a team of over 110 dedicated professionals operating from our fully-equipped facility in Sonipat (Delhi NCR), where we blend advanced technology with efficient business process outsourcing (BPO) practices. Our focus areas include voice and non-voice customer support, digital marketing, inventory management, data processing, and software development tailored for the auto parts recycling industry. Driven by a passion for sustainability and operational excellence, Benzeen Pvt Ltd is not just a service centre; it is a strategic hub that helps streamline global workflows, enhance customer experience, and support growth across borders.