Bengali voice process

0 years

0 Lacs

Posted:1 month ago| Platform: SimplyHired logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Company name - Tech Mahindra Salary experience 25k Fresher -21k Bengali voice process role typically involves handling customer interactions in Bengali via phone or video calls. Key responsibilities include [1]: - *Customer Support*: - Answering customer inquiries and providing solutions in Bengali - Handling customer complaints and resolving issues professionally - Offering accurate information about products and services - *Language Skills*: - Fluency in Bengali (written and spoken) - Strong communication and interpersonal skills - *Cultural Awareness*: - Understanding and adapting to Bengali cultural nuances and communication styles - Ability to work with customers from diverse backgrounds - *Technical Skills*: - Proficiency in relevant software applications, such as CRM systems - Ability to navigate complex technical systems and troubleshoot issues - *Performance Metrics*: - Achieving individual and team targets for customer satisfaction and productivity - Adhering to quality standards and call center metrics In a Bengali voice process role, you'll work with customers in West Bengal, Bangladesh, or other regions where Bengali is spoken, requiring strong language skills and cultural awareness [2]. [11/06, 5:33 pm] Meta AI: A Bengali voice process role typically involves handling customer interactions in Bengali via phone or video calls. Key responsibilities include [1]: - *Customer Support*: - Answering customer inquiries and providing solutions in Bengali - Handling customer complaints and resolving issues professionally - Offering accurate information about products and services - *Language Skills*: - Fluency in Bengali (written and spoken) - Strong communication and interpersonal skills - *Cultural Awareness*: - Understanding and adapting to Bengali cultural nuances and communication styles - Ability to work with customers from diverse backgrounds - *Technical Skills*: - Proficiency in relevant software applications, such as CRM systems - Ability to navigate complex technical systems and troubleshoot issues - *Performance Metrics*: - Achieving individual and team targets for customer satisfaction and productivity - Adhering to quality standards and call center metrics In a Bengali voice process role, you'll work with customers in West Bengal, Bangladesh, or other regions where Bengali is spoken Interested candidates put your resume to [email protected] /7855909737 Job Types: Full-time, Fresher Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Rotational shift Work Location: In person Speak with the employer +91 7205153122

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You