Benefits Coordinator

About Us

TopSource Worldwide is a global team with local expertise. We operate in 100+ countries, helping businesses of all sizes simplify payroll, employer of record (EOR), and accounting operations. Our mission is simple: empower growing companies with enterprise-grade solutions that are easy to deploy, scalable, and cost-effective. What sets us apart A high-touch, consultative approach built on trust, transparency, and consistency. Internally, we foster a no-blame culture and invest in people-first leadership - because we believe success begins with a thriving team.

About the Role

Were looking for a meticulous and service-oriented Benefits Coordinator to join our global team. Youll play a key role in ensuring seamless benefits administration for employees across jurisdictions. From onboarding and enrolments to managing provider relationships and fielding employee queries, youll be the go-to person for everything benefits-related. If youre the kind of person who geeks out over clean documentation, timely follow-ups, and helping people understand their coverage - this ones for you.

Key Responsibilities

• Own the end-to-end documentation process for employee benefits across multiple countries.
• Support the Benefits Coordinator in managing cases, preparing reports, and maintaining accurate records.
• Issue enrolment forms and ensure timely onboarding into applicable statutory and enhanced benefits.
• Act as a liaison between employees and insurance providers to resolve benefit-related queries.
• Track offboarding-related benefit terminations and coordinate notifications to vendors.
• Maintain internal systems and portals with up-to-date benefit status and leave-related information (e.g., sickness, maternity/paternity).
• Help develop internal guidelines and knowledge documentation related to benefits policies and schemes.

What Were Looking For

• 2+ years of professional experience; global/international exposure is a plus
• Basic understanding of employee benefits (pension, insurance, etc.); prior experience preferred
• Outstanding attention to detail and organizational skills
• Strong communication and interpersonal skills - written, verbal, and presentational
• A customer-first mindset with a consultative approach to service delivery
• Comfortable with Microsoft Office Suite and CRM tools like Salesforce
• Knowledge of GDPR and compliance best practices
• Bonus: Proficiency in a second language

Youll thrive in this role if you:

• Are passionate about people and love untangling operational complexity
• Want to build your career at the intersection of global HR, compliance, and employee experience
• Take pride in precision and timely execution
• Enjoy working in a fast-paced, collaborative environment