Growth Strategy & Execution - Build and lead the overall online growth charter across Quick Commerce (Blinkit, Zepto, Instamart), E-commerce (Amazon, Flipkart, Nykaa and others), and D2C platformOperations & Performance - Oversee digital P&L across online channels, ensuring strong ROI on marketing spends and efficient contribution margins. - Drive data-led decision making with deep insights into CAC, LTV, channel ROI, repeat, and funnel optimisation. - Partner with tech, product, and analytics teams to enhance customer experience and conversion on D2C platforms.Data & Analytics - Champion a data-first growth culture, enabling smarter decisions through insights and automation. - Institutionalise business intelligence tools and dashboards for real-time visibility and performancemanagement via tools such as GobbleCube, Hector, Amazon Pi, Blinkit Insights, Zepto Atom, etc. Leadership & CollaborationInnovation & Expansion - Identify and unlock new growth levers emerging commerce models, new marketplaces, influencer-led commerce, and category extensions.Who You Are - 10-15 years of experience in E-commerce / Consumer Tech / FMCG / D2C environments. - Proven track record of driving growth across online channels with P&L ownership. - Strategic thinker with strong analytical grounding and a bias for action. - Leader who can inspire teams and drive operational excellence at scale. - Deep understanding of digital marketing, operations, SEO, and online merchandising.
Partner with leadership to design and execute HR strategies aligned with the company's growth plans Translate business goals into talent strategies and workforce planning Build and scale HR systems, tools, and policies for a growing organization Lead end-to-end recruitment focusing on speed and quality of hire including retail hiring Ensuring a seamless end-to-end journey for the candidate during onboarding and offboarding activities Build a strong employer brand through internal initiatives and external platforms Institutionalize a performance management framework that is transparent and outcome-driven Drive employee engagement and retention through data-led insights and initiatives Own HR operations including compensation, HRMS, policies, and compliance and administration Ensure legal and statutory compliance across HR practices Manage HR documentation, contracts, payroll, and labour law compliance Handle employee relations and grievance management proactively Coordinate with HR representative at the Production Unit for regular updates on workers pay, benefits, leaves & attendance, engagement, and policies/SOP introduction Create and review retail SOPs and policies and coordinate with the team for retail hires, attrition, benefits, incentive plans, grievances and leave management Vendor Management for contractual hires, payment of contractual hires, legal compliances and overall fit in the organization Working closely with the Finance Team for assisting with internal and external audits
1. Manager a team of 3-4 Recruiters and and holding experience of bulk hiring in sales domain 2. Design and execute the overall talent acquisition strategy aligned with business growth, workforce planning, and diversity goals, including aggressive sales ramp-ups.Lead, mentor, and performance-manage a team of recruiters and sourcers handling both niche and bulk hiring mandates 3. Own end-to-end recruitment including sourcing, screening, assessment design, interview coordination, offer negotiation, and closure Track, analyze, and report recruitment metrics (TAT, offer-to-join ratio, source mix, cost per hire, quality of hire, sales hiring productivity) and use insights to improve speed and quality 4. Manage recruitment budgets and performance of search firms, volume-hiring partners, job boards, and other vendors