Basque Bakery

Job Title: Guest Experience Executive Location: Bengaluru Urban Company: Basque Bakery Employment Type: Full-Time - On Site About Basque Bakery At Basque Bakery , we believe that dessert is an art form. Known for crafting the world’s finest cheesecakes, we blend time-honored technique with exacting precision, using only the most exceptional ingredients. Each creation is a reflection of our unwavering commitment to excellence elegantly simple, yet deeply sophisticated. Our bakery is more than a destination it is a sanctuary of indulgence, where passion meets perfection. The Opportunity We are seeking a refined and guest-focused Guest Experience Executive to join our front-of-house team. In this role, you will represent the essence of the Basque Bakery experience - gracious, seamless, and elevated. You will be the first impression and final memory for each guest, delivering moments of warmth, ease, and understated luxury. Key Responsibilities Welcome guests with genuine hospitality and polished professionalism, ensuring each interaction reflects the brand’s refined ethos Curate a thoughtful, elevated experience for every customer, from walk-ins to loyal clientele and special requests Guide guests through our offering with knowledge and enthusiasm, conveying the craftsmanship behind every cheesecake Coordinate reservations, orders, and bespoke experiences with precision and care Serve as the liaison between front-of-house and kitchen to ensure flawless service and product presentation Respond to guest feedback with composure, empathy, and brand-appropriate resolution Maintain impeccable visual and experiential standards throughout the guest journey Support private events, tastings, and seasonal activations with grace and meticulous attention to detail Who You Are A hospitality professional with at least 2 years of experience in luxury retail, fine dining, or premium service environments Naturally warm, articulate, and attentive to the finer details of guest engagement Passionate about craftsmanship, flavor, and delivering meaningful experiences Poised and polished in presentation, with strong organizational and communication skills Comfortable working in a fast-paced, high-touch setting while maintaining a sense of calm and composure Tech-savvy and proficient in POS and reservation systems Committed to excellence, with a mindset of continuous improvement and hospitality as a calling What We Offer At Basque Bakery, you will be part of a passionate team dedicated to redefining dessert at the highest level. We offer competitive compensation, opportunities for growth, and the rare chance to contribute to a brand that blends culinary artistry with timeless elegance. To Apply If you’re inspired by precision, passion, and the pursuit of perfection and you believe every guest experience should be as carefully crafted as the desserts we serve, we invite you to apply today.