Banking Operations Associate

As a Graduate (Any) with a minimum of 1.6 - 5 years of work experience in an international BPO Banking process, you are expected to have an excellent understanding or be an SME of KYC/AML/CDD experience. It is mandatory for you to be flexible to work in night shifts and possess excellent oral and communication skills in English. Key Responsibilities: - Have a strong understanding of KYC/AML concepts and processes - Maintain the necessary SLAs and report to the team manager regularly - Anticipate problems and know when to deviate from standard practices - Seek assistance to resolve complex issues using process knowledge - Adhere to project requirements and department objectives - Follow technical protocols and general procedures guided by department objectives - Effectively communicate to coordinate job-specific information and collaborate with team members - Participate in training programs based on business needs - Attend team meetings or customer calls if required - Perform Quality Audits based on process requirements Qualifications Required: - Graduate (Any) - Minimum 1.6 - 5 years of work experience in international BPO Banking process - Excellent understanding or an SME of KYC/AML/CDD experience - Flexibility to work in night shifts - Excellent oral and communication skills in English Please note that no additional details about the company were provided in the job description.,