BAMS or BHMS Dr for Tele Conusultation (Night Shift)

We have urgent Requirements for MBBS, BAMS, or BHMS degrees Doctors to fulfill customer support roles with our new IVF chain, headquartered in Mumbai.

It is a Work from Office role (Office Ghatkopar East) and will be an 8_ hrs Night shift._

Key responsibilities will be -

• Respond to medical and non-medical queries from patients via chat, email, or phone in a timely and professional manner.
• Triage cases and escalate medical emergencies to the appropriate clinical teams.
• Review prescriptions, reports, and treatment plans to ensure accuracy before dispatch (if applicable).
• Assist patients in understanding medical terminology, test results, and treatment protocols.
• Collaborate with internal teams (e.g., doctors, pharmacy, diagnostics, tech) to resolve customer issues effectively.
• Maintain records of patient interactions, feedback, and issues in CRM tools.
• Ensure compliance with medical ethics, data privacy laws, and company protocols.
• Participate in training programs, quality audits, and process improvement initiatives.

If you want to app,y then send your cv

Job Type: Full-time

Pay: ₹9,189.47 - ₹25,450.19 per month

Work Location: In person