We required urgently "Service Advisor and Technician" M/F for TATA Motors Car dealership service department. Location: Tatibandh/Mowa, Raipur (C.G.) Contact: 9826754400 Education qualifications: Diploma/Degree in the Mechanical. Experience: Minimum 1 Year. Joining: Immediate joining Salary : 12k to 20k + Incentives Preferred from Automobile industry and Raipur. Required skills: Ø Presentable. Ø Excellent communication and interpersonal skills. Ø Four wheeler driving. Ø Proficient in Microsoft Office (Excel/DMS) Full Job Description · Greet customers when they arrive at the service center and direct them to an available mechanic. · Opening the new job card. · Consult with mechanics about necessary repairs and possible alternatives to expensive work. · Answer questions about service outcome (after consulting with mechanic if necessary). · Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up. · Writes a brief description of the customer’s concern on the repair order to help the technician locate the problem. · Explains the work performed and the repair order charges to the customer. · Handles customer complaints. · Schedules service appointments. · Test drives the vehicle with customer as needed to confirm the problem or refer to test technician. · Refers to service history, inspects vehicle, and recommends additional needed service. · Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specification.

CRE (Customer Relationship Executive (Officer) -FEMALE) for Automobile dealership for MOWA, Raipur (C.G.) We have an urgent requirement of CRE (Car Service Department) candidate for Automobile Dealership at MOWA, Raipur (C.G.). Candidate must have good communication and interpersonal skill with 3+ Years of working experience in the similar position. Contact : 9826754400 **Preferred Female candidate from Automobile industry. Experience: · 3+ years’ experience as a CRE (Customer Relationship Executive). Desired Skills: · Should have excellent verbal and written communication skill. · Needs to have excellent analytical ability. · Good knowledge and understanding of CRM. · Flexibility and adaptability. · Organizational skills and the ability to multitask. · High levels of integrity and discretion in handling confidential information and dealing with people. · Time management and organizational skills. · Able to work in a fast paced and highly ambiguous environment and ability to handle pressure. · Should develop good team spirit, work ethics and interpersonal relationships. · Be proactive in nature with a high level of enthusiasm to learn and innovate. Minimum Qualifications: · Graduate/Postgraduate in any discipline. · Should have very good academic record and education. · Efficient use of MS Office, Email, WhatsApp, out-look and other social media platform (IT Skill) Full Job Description: · Resolving customer complaints quickly and efficiently. · Taking appropriate action to close complaints until customer satisfaction is confirmed. · To ensure that post service follow up is carried out as per the proposed timelines. · Ensuring that customer's voice is recorded and entered into the system correctly. · To follow new procedures defined from time to time. · Monitoring relationships with customers managed by your team. · Building and maintaining profitable relationships with key customers. · To carry out root cause analysis of complaints lodged with the help of other functions. · Conducting business reviews using CRM programs. · Responding accurately to customer queries/issues over email. · Building customer loyalty/retention and growing customer base. · To analyse all operational functions and take measures to increase operational efficiency. · Ensuring that correct contact details of the customer are maintained in the system. Contact: 9826754400 .

We are urgent required Car Team Leader and Sales Executive for Tata Motors Car Showroom ( Tatibandh/ Mowa/ Rajim / Dhamtari / Kanker) Contact : 9826754400 Job Description Responsible for actively selling cars to potential customers. Greet customers as they arrive at the car dealership, and engage them in conversation to determine their car buying needs. Visit influencers and brokers to generate new enquiry. Build and maintain relationships with new and existing customers. Assist customers in selecting the right vehicle based on their preferences and budget. Negotiate and finalize sales agreements and contracts. Follow up with customers after the sale to ensure satisfaction and address any concerns. Keep up-to-date with the latest trends in the automobile industry. Collaborate with the marketing team to strategize and implement sales promotions and campaigns. Achieve monthly and annual sales targets set by the management. Ascertain that all documents related to cars and their sales are complete and accurate, and handed over to the customers at the close of each sale. Maintain accurate records of sales and customer interactions. Required Education and skills: · Effective communication and interpersonal skills. · Presentable, energetic and highly confident. · Strong customer orientation. · Strong selling, interpersonal & negotiation skills. · Good conversation skills. · Persistent and driven. . Have valid driving license. Education qualification: Any graduate Diploma/Degree Salary: 10k to 15k + performance incentives. Contact : 9826754400