Back2Study is a UK based Education Group and a pioneer in the UK Higher Education Sector which specializes in helping students to secure admissions in universities based in UK, Canada, USA, Australia and Germany. Headquartered in London it also has offices in India and the Middle East. Back2study is one of very few companies of its kind that has acquired a license to sponsor immigrants and workers from overseas on the New Skilled Worker Visa by the UK Home Office (formerly known as Tier 2 General Visa) The young team of professionals thrive to add value to a students life journey to ensure they find promising career
Chembur, Mumbai, Maharashtra
INR 0.15 - 0.25 Lacs P.A.
Work from Office
Full Time
Job Type: Work From Office Overview: We are seeking a dynamic and enthusiastic Customer Support Representative to join our sales team. As a Customer Support Representative, you will be responsible for generating leads, closing soft sales deals over the phone, and maintaining good customer relationships. This role requires excellent communication skills, a strong convincing aptitude, and the ability to work independently. Key Responsibilities: Contact potential customers via telephone to generate leads. Deliver scripted sales pitch to the customer, adjusting pitch to meet the needs of specific individuals. Check Script based Eligibility effectively and create profiles. Maintain customer records by updating account information and accurately documenting interactions in the CRM system. Follow up with potential and existing customers to ensure all inquiries are addressed and opportunities are maximized. Collaborate with the sales team to identify strategies to increase sales opportunities and profitability. Stay current with business information, features, and targets plans. Attend sales training sessions and meetings as required. Skills and Qualifications: Proven experience in tele-calling or a similar sales/customer service role. Freshers or less than 1yr Exp candidate is also welcome Strong verbal and written communication skills. Excellent phone etiquette and the ability to persuade and influence others effectively. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Goal-oriented with a focus on achieving sales targets and improving sales performance. Proficiency in CRM software and Microsoft Office Suite. High school diploma required; additional education or certification in Sales or Marketing is a plus. Benefits: Exciting monetary awards for best performance Salary: Based on Interview and past Experience, best in market. Job Types: Full-time, Fresher & Experienced Benefits: Paid sick time Schedule: Day shift Education: Higher Secondary(12th Pass) or Graduate in any field. Experience: total work: 0- 1 year Tele calling: 0- 1 year Language: English (Excellent Fluency Referred) Work Location: In Office (Preferred) Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Performance bonus Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Supplemental Pay: Commission pay Experience: Sales: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person
Mumbai, Chembur
INR 3.0 - 4.75 Lacs P.A.
Work from Office
Full Time
Currently we are looking to hire Individuals with amazing Communication and Administrative skills with ability to convince people and process their applications with our Partner Universities. Skills Required Excellent Communications skills and Fluent English 2 years+ Work Experience Work hours Monday to Saturday from 2 pm to 11pm from Chembur, Mumbai Office Role Deal with British and European students between the age group of 25 and 55 to encourage them to get into universities for studies. Deal with the students who have been counselled by counsellors and have agreed to study Generate more referrals from each student Check registered students profiles and instruct admin to make applications to universities the student is eligible for based on their course requirements Review the application kit before it is submitted to the university Prepare students for interview and assessment Book the appointments with universities for interview Coordinate and maintain a high level communications with universities Coordinate with admin to apply for finance once they are accepted in the universities Ensure their finance and university applications get accepted Collect processing fee from the student Check the finance paperwork, information and documents thoroughly Update students if any information is missing Ensure each students finance application is accepted Get referrals and reviews from the students Collect outstanding processing fees from the student Encourage students to attend classes if they are about to drop out from the university.
Chembur, Mumbai, Maharashtra
INR Not disclosed
On-site
Full Time
Job description Candidates preferred from BPO/Call centres with good fluency in English Key Responsibilities Monitor and evaluate service calls and counseling sessions to assess adherence to quality standards and protocols. Conduct regular audits of student documentation and communication logs. Identify training needs and provide actionable feedback to counselors. Collaborate with the operations and training team to develop quality benchmarks and best practices. Generate daily/weekly/monthly quality reports and share findings with management. Analyze client feedback and complaints to identify trends and root causes. Assist in developing quality assurance policies, procedures, and training materials. Conduct mystery audits to ensure process integrity and compliance. Participate in team meetings and contribute to continuous improvement initiatives. Job Types: Full-time, Regular / Permanent Work hrs : 11:00 AM (noon ) to 8:00PM, Work from office - Mon to Sat Job location: Mumbai (Chembur) Candidates required from Mumbai location only. Job Type: Full-time Day shift Ability to commute/relocate: Chembur, Mumbai - Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Language: English (Preferred) Willingness to travel: 100% (Preferred) Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Leave encashment Schedule: Day shift Work Location: In person *Speak with the HR* +91 9724784977 Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Leave encashment Schedule: Day shift Work Location: In person
Chembur, Mumbai, Maharashtra
INR 0.4 - 0.5 Lacs P.A.
On-site
Full Time
Job description Candidates preferred from BPO/Call centres with good fluency in English Key Responsibilities Monitor and evaluate service calls and counseling sessions to assess adherence to quality standards and protocols. Conduct regular audits of student documentation and communication logs. Identify training needs and provide actionable feedback to counselors. Collaborate with the operations and training team to develop quality benchmarks and best practices. Generate daily/weekly/monthly quality reports and share findings with management. Analyze client feedback and complaints to identify trends and root causes. Assist in developing quality assurance policies, procedures, and training materials. Conduct mystery audits to ensure process integrity and compliance. Participate in team meetings and contribute to continuous improvement initiatives. Job Types: Full-time, Regular / Permanent Work hrs : 11:00 AM (noon ) to 8:00PM, Work from office - Mon to Sat Job location: Mumbai (Chembur) Candidates required from Mumbai location only. Job Type: Full-time Day shift Ability to commute/relocate: Chembur, Mumbai - Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Language: English (Preferred) Willingness to travel: 100% (Preferred) Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 CTC per month Benefits: Leave encashment Schedule: Day shift Work Location: In person *Speak with the HR* +91 9724784977 Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Leave encashment Schedule: Day shift Work Location: In person
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