Back Office Operations Rep II

Role Overview: As an experienced candidate with a minimum of 5-7 years in banking operations, BPO, or the BFSI industry, you will play a crucial role in interacting with customers and internal stakeholders. Your strong written and verbal communication skills will be essential for effectively resolving complex issues and making sound judgments. Additionally, your familiarity with data management systems, databases, and general office equipment will enable you to analyze situations and identify patterns in data. Key Responsibilities: - Interact with customers and internal stakeholders - Resolve complex issues - Analyze situations and make sound judgments - Familiarity with data management systems, databases, and office equipment - Identify patterns in data Qualifications Required: - Minimum of 5-7 years of experience in banking operations, BPO, or the BFSI industry - Graduate degree is typically required - Strong written and verbal communication skills - Ability to resolve complex issues - Familiarity with data management systems and databases - Strong attention to detail,