Back Office Executive(f)

*Job Details*

● Create & execute planning for promotion of e-commerce app

● Handle all incoming calls from different organizations & individuals. Understand their needs & recommend suitable steps

● Handling weekly banking, payment gateways, shipment & deliveries etc.

● Handling stock update, all SKU related database.

● Handling app user's profile, customer database etc.

● Updating new launched product's details in main database accordingly.

● Communicate with others partner marchant properly, like: payment gateway provider, courier partner, finance partner etc. all

● Handling others staff properly, guide them, motivated them, lead them to achieve their individual target.

● Building relationship with new merchant as per needs

● Handling online & offline promotion and marketing related with apps

● Handling office management including employee's salary & allowances, supervising office premises related all work.

● Collaborate with potential user base & making plan to turn them into customers.

● Handling whole pipeling from any user's new order place to till successful delivery & payments. Also handling after sales queries like service, warranty etc. all possible options

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*Requires Criteria:*

■ Proper knowledge of e-commerce platform, how they work, how they execute plan, whole run process etc. all

■ Proper knowledge on employee handling (office & filed both categories employee)

■ Proper knowledge on Payment Gateway, Courier Marchant, SKU database, SMS gateway, API etc. all related with e-commerce filed

■ Having good concept on social media platforms, promotion through social media, designing templates etc.

Job Types: Full-time, Permanent

Pay: ₹8,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time

Ability to commute/relocate:

• Barasat, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)

Work Location: In person