Back Office Executive

Job Description

Role & responsibilities Job Overview: The Back Office Executive will be responsible for supporting the sales, dispatch, and commercial operations of the business. This role demands a detail-oriented and process-driven individual who can efficiently manage documentation, coordinate with internal departments, and assist in ensuring seamless order execution and post-sales support. Key Responsibilities: 1. Offer & Proposal Management Prepare and issue EPC Supply Offers in coordination with the sales and proposal teams. Ensure accuracy in product, pricing, and scope of supply documentation. 2. Order Dispatch Coordination Plan and track dispatch schedules in coordination with logistics and production teams. Maintain clear records of dispatches and notify customers as required. 3. Documentation & Compliance Prepare Marketing & Proforma Invoices (MKT & PI) as per company standards. Assist in generating or collating documents required for MDCC (Material Dispatch Clearance Certificate) . Ensure all documents are properly filed and compliant with audit requirements. 4. Payment Follow-ups Coordinate with the finance and sales teams to follow up on outstanding payments . Maintain tracker for collections and share periodic updates with stakeholders. 5. Application and System Management Manage daily data updates and usage of the ERP Software for order, dispatch, and inquiry tracking. Ensure accurate entries and generate regular reports for management review. Qualifications: MSC Environment, Diploma Mechanical, Chemical, Environmental Science, B Tech/BE Mechanical, Chemical, Environmental Science Proficiency in MS Office (Excel, Word, Outlook) ERP or CRM experience is an added advantage Key Skills: Strong organizational and multitasking ability Good communication and coordination skills Attention to detail and accuracy in documentation Familiarity with supply chain, logistics, or commercial workflows Preferred candidate profile