Back Office Executive (Customer Relationship Officer - CRO Role)

Position : Back Office Executive (Customer Relationship Officer - CRO Role)

Location : Mumbai

• Job Role
• Key Responsibilities:
• Back-end support and coordination

Handling Excel spreadsheets, PowerPoint presentations, and Word documents
Managing email communication with clients and internal teamsMaterial checking and trackingMaking follow-up calls and maintaining customer relationshipsSupporting the service team with documentation and coordination tasksKey Skills:Proficiency in MS Office (Excel, Word, PowerPoint)Good written and verbal communication skillsBasic technical understanding (engineering background preferred)Ability to multitask and manage follow-ups efficientlyOrganized, detail-oriented, and proactivePreferred Candidate:Bachelor’s degree holder (B.E. in Mechanical Engineering is a plus)1–2 years of relevant experience in back office/support roles is a plusComfortable with calling and client coordinationBenefits:Cell phone reimbursementFood providedHealth insuranceInternet reimbursementLife insurancePaid sick timeProvident Fund

• Education Level Under Graduate/Post School (Degree Course(s))
• Gender Any

Job Type: Full-time

Pay: ₹120,000.00 - ₹140,000.00 per year

Benefits:

• Health insurance

Work Location: Remote