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Infofix Computers
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Back Office Assistant

Back Office Assistant

Infofix Computers

1 - 5 years

0 Lacs

bardhaman west bengal

Posted:1 day ago| Platform: Shine logo

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Skills Required

customer support data entry database management effective communication problem solving tele calling

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Customer Support Representative, your main responsibility will be to provide assistance to customers through tele-calling and data entry tasks. You will be required to address customer inquiries and concerns over the phone while ensuring accurate maintenance of records in the system. Key Responsibilities: - Handle both inbound and outbound calls to assist customers with their queries - Ensure accurate and timely entry and updating of customer information in the database - Provide effective resolutions to customer issues in a timely manner - Maintain a positive and professional demeanor when interacting with customers Qualifications Required: - Preferably hold a Master's degree in any field - Minimum of 1 year of experience in data entry and overall work experience - Proficiency in the English language Please note: The work location for this position is in person, requiring your presence at the designated office premises during day shifts.,

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Back Office Assistant