Babylon Bar & Kitchen

Roles and Responsibilities Provide a warm welcome and ensure a high standard of guest service from arrival to departure. Serve as the main point of contact for guests, addressing questions, requests, and concerns promptly and courteously. Resolve guest complaints efficiently, ensuring guest satisfaction and loyalty. Coordinate communication between guests and staff to ensure smooth and memorable experiences. Desired Candidate Profile Proven experience as a Guest Relations Manager, Restaurant or Bar Manager, or a similar hospitality or customer service leadership role. Bachelors degree in Hospitality, Business Administration, or relevant field is preferred. Excellent communication skills and a friendly, outgoing personality. Strong problem-solving abilities, with a passion for delivering superior service. Flexible to work evenings, weekends, and special event hours as required. Multilingual abilities are a plus. Impeccable grooming and professional presentation.