BA D365 CE Sr. Associate

Dynamics 365 Customer Engagement Senior Functional Consultant

RSM's Dynamics 365 Customer Engagement practice (D365), is a group of highly specialized, multi-disciplined individuals with experience in business application implementations, industry, technology consulting, and project management. We desire a confident individual who can think strategically and works well in a team environment. This individual should be versed in business process mapping, while also being task oriented and capable of meeting the tight deadlines that often come with implementation-related work. We are seeking an individual looking for career growth in a fast-paced environment, with accelerated leadership opportunities, and a rewarding work-life balance with this role. Ideally, we are looking for candidates with 4+ years of experience with implementing D365.

Key Responsibilities

• Setup and configuration of the D365 application
• Unit testing business processes
• Technical writing and documentation
• Data conversion, including transformation and loading data into D365
• Work closely with US counterparts to manage workload and client deliverables
• Coach and mentor junior resources (talent development)
• Oversee client delivery and quality on assigned projects

Qualifications

• 3+ years of functional hands-on experience with D365
• Fluent in English
• Strong communication and interpersonal skills
• Knowledge and experience deploying solutions using Power Platform applications
• Knowledge of key end to end business processes including but not limited to:
  • Lead to Order
  • Field Service
• Knowledge and experience deploying solutions using Power Platform applications
  • Expertise in Power Automate, Power Pages, Power BI, Power Apps
• Candidates who have experience in solution design and architecture.
• Implementation experience with CE Apps and in their order.
  • CE Apps are Sales, Customer Service, Marketing, Field Service, Project Operations