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3 - 8 years

1 - 5 Lacs

Gurugram

Work from Office

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education L2 Support Engineer - Citrix, VDI, AVD, PVS, App Layering, and Windows 365________________________________________Job Summary :We are looking for an L2 Support Engineer to handle daily operational support and troubleshooting for Citrix XenApp/XenDesktop, Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD), Citrix Provisioning Services (PVS), App Layering, and Windows 365 (W365). The candidate will work closely with the L1 and L3 teams to ensure smooth operation, resolve user issues, and execute routine maintenance tasks.________________________________________Key Responsibilities:Support and Maintenance: Provide day-to-day operational support for Citrix XenApp/XenDesktop environments, including user session troubleshooting and application delivery issues. Assist with basic administration and support for Azure Virtual Desktop (AVD) and Windows 365 (W365) virtual desktops. Monitor and support Citrix PVS, ensuring desktops are provisioned and operating as expected. Resolve basic issues related to Citrix App Layering, such as layer updates or application conflicts.Incident and Request Management: Handle escalations from the L1 support team and resolve incidents within SLAs. Respond to user issues related to login failures, session performance, and application access. Assist with provisioning, de-provisioning, and updating of virtual desktops in W365 and AVD environments.Monitoring and Reporting: Use tools like Citrix Director, Azure Monitor, and vendor dashboards to monitor VDI environments and identify potential issues. Log and document issues, changes, and resolutions in the ticketing system.Basic Administration and Updates: Perform regular updates to Citrix images, PVS vDisks, and AVD/W365 session hosts under guidance from L3 engineers. Execute minor configuration changes, including Citrix policies, user profile adjustments (FSLogix or UPD), and session timeouts. Assist in implementing application or OS layer updates in Citrix App Layering.Collaboration and Escalation: Collaborate with L3 engineers to escalate unresolved or complex issues. Work with cross-functional teams to ensure smooth delivery of virtual desktop services. Participate in team meetings and contribute to knowledge-sharing initiatives.________________________________________Required Skills and Experience: 2–4 years of experience in supporting Citrix XenApp/XenDesktop environments. Basic knowledge of Azure Virtual Desktop (AVD) and Windows 365 (W365) administration. Familiarity with Citrix PVS (Provisioning Services) for image delivery. Understanding of Citrix App Layering for application and OS updates. Experience with Windows Server (2016/2019/2022), Active Directory, and basic Group Policy troubleshooting. Hands-on experience with user profile management tools like FSLogix or UPD. Ability to analyze and resolve common VDI-related issues such as session slowness, application failures, and profile loading errors.________________________________________Preferred Skills: Basic scripting knowledge (PowerShell) for repetitive tasks. Experience with monitoring tools like Citrix Director, Azure Monitor, or similar. Understanding of ITIL processes for incident, problem, and change management.________________________________________Certifications (Optional): CCA-V (Citrix Certified Associate – Virtualization) Microsoft Certified:Azure Fundamentals ITIL Foundation________________________________________Key Competencies: Strong troubleshooting and analytical skills. Good communication skills for interacting with users and team members. Ability to prioritize tasks and work under pressure. Eagerness to learn and grow in a fast-paced environment." Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, providing hardware/software support and implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Ensure timely resolution of technical issues. Collaborate with cross-functional teams to troubleshoot and resolve system issues. Document troubleshooting steps and solutions for future reference. Stay updated with the latest technologies and industry trends. Provide training and guidance to junior team members. Professional & Technical Skills: Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration. Strong understanding of virtualization technologies. Experience in managing Citrix environments. Knowledge of networking concepts and protocols. Hands-on experience in troubleshooting server and network issues. Additional Information: The candidate should have a minimum of 3 years of experience in Citrix Virtual Apps and Desktop Administration. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

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15 - 20 years

19 - 25 Lacs

Bengaluru

Work from Office

Project Role : Cloud Platform Architect Project Role Description : Oversee application architecture and deployment in cloud platform environments -- including public cloud, private cloud and hybrid cloud. This can include cloud adoption plans, cloud application design, and cloud management and monitoring. Must have skills : Manufacturing Operations Good to have skills : NA Minimum 15 year(s) of experience is required Educational Qualification : BE OR BTECH OR MTECH Summary :We are seeking a highly accomplished Senior Azure Cloud Architect with a proven track record in designing, developing, and implementing complex IoT solutions on the Azure platform. In this pivotal role, you will leverage your extensive knowledge of Azure IoT services, data management, and DevOps methodologies to architect and deliver scalable, robust, and innovative solutions that drive tangible business value for our clients.Key Responsibilities: Solution Architecture & Design:Lead the end-to-end architecture and design of IoT/IIoT solutions, translating business requirements into technical blueprints that are optimized for performance, scalability, security, and cost-efficiency. Technical Leadership:Provide expert technical guidance and mentorship to cross-functional teams, ensuring adherence to best practices and architectural standards. Customer Collaboration:Partner closely with clients to understand their unique challenges and objectives, crafting tailored IoT solutions that address their specific needs and exceed expectations. Implementation & Deployment:Oversee the seamless implementation and deployment of IoT solutions, ensuring timely project delivery and adherence to quality standards. Documentation & Knowledge Sharing:Develop and maintain comprehensive technical documentation, including architectural diagrams, design specifications, and operational guides. Share knowledge and expertise through internal training sessions and workshops. Innovation & Continuous Improvement:Stay abreast of the latest advancements in Azure IoT and related technologies, proactively identifying opportunities for innovation and optimization.Qualifications: Proven Experience:Minimum 6+ years of hands-on experience in Azure cloud environments, with a minimum of 4 years focused on architecting and implementing IoT solutions. Deep Technical Expertise:Demonstrated proficiency in Azure IoT Hub, Event Hub, Event Grid, Durable Functions, Logic Apps, Functions, Service Bus, Stream Analytics, Device Provisioning, Device Twin, Cosmos DB, Active Directory, Web Apps, API Management, Azure Monitor, and ideally, Azure Kubernetes Services (AKS). Strong Programming Skills:Proficiency in Java, Node.js, and/or Python. Database Migration Experience:A plus, but not required. Excellent Communication:Superior written and verbal communication skills, with the ability to effectively articulate complex technical concepts to diverse audiences. Problem-Solving Acumen:A passion for tackling intricate challenges and devising elegant solutions. Collaborative Spirit:A track record of successful collaboration with cross-functional teams and stakeholders.Preferred Qualifications: Experience with Azure Data Lake and Azure DevOps, Microsoft Fabric. Azure certifications (e.g., Azure Solutions Architect Expert). Qualification BE OR BTECH OR MTECH

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3 - 8 years

5 - 10 Lacs

Bengaluru

Work from Office

Project Role : Integration Engineer Project Role Description : Provide consultative Business and System Integration services to help clients implement effective solutions. Understand and translate customer needs into business and technology solutions. Drive discussions and consult on transformation, the customer journey, functional/application designs and ensure technology and business solutions represent business requirements. Must have skills : Microsoft 365 Good to have skills : Microsoft PowerShell, Microsoft 365 Security & Compliance Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Integration Engineer, you will provide consultative Business and System Integration services to help clients implement effective solutions. You will understand and translate customer needs into business and technology solutions, drive discussions, consult on transformation, the customer journey, functional/application designs, and ensure technology and business solutions represent business requirements. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Develop and implement integration solutions for clients. Collaborate with cross-functional teams to ensure successful project delivery. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft 365. Good To Have Skills:Experience with Microsoft PowerShell, Microsoft 365 Security & Compliance. Strong understanding of cloud-based integration technologies. Experience in designing and implementing scalable integration solutions. Knowledge of API integration and data mapping techniques. Additional Information: The candidate should have a minimum of 3 years of experience in Microsoft 365. This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education

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5 - 10 years

1 - 5 Lacs

Gurugram

Work from Office

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Grafana Good to have skills : Microsoft SQL Server, Microsoft System Center Operations Manager (SCOM), Microsoft Azure DevOps Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite. You will work on configured services running on various platforms within defined operating models and processes, including hardware/software support and technology implementation at the operating system-level. Must have Skills :Grafana Good to Have Skills Microsoft Azure DevOps Microsoft System Center Operations Manager (SCOM) Microsoft SQL Server Key Responsibilities : Grafana knowledge and hands on experience Troubleshooting experience Good written and verbal communication skills Excellent understanding of SQL, able to understand existing SQL Queries, good understanding of database structures MS SQL Preferred Basic understanding of networking, firewalls and secure network communication using SSL Good to have experience with Azure DevOps and operating Azure PipelinesProfessional & Technical Experience : Good Git source control knowledge Good to have LDAP knowledge around groups and permissions Good to have knowledge or experience with Splunk and understanding Splunk queries Good to have knowledge of PowerShell, specifically using PowerShell to run automations Good to have knowledge of Azure, Azure Monitor, Azure Monitor Logs Good to have Application support experience Good to have basic knowledge of Kubernetes deployments The ability to learn new processes and technologies Candidate should have effective communication skills within the team and with clients - Maturity and a professional attitude:Candidate should be matured enough and demonstrate professional attitude - Dependability and a Strong Work Ethic-Candidate should demonstrate dependability Educational Qualification:Btech or equivalent

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6 - 11 years

12 - 22 Lacs

Indore, Pune, Ahmedabad

Work from Office

Experience 5 to 12 Years Location- Ahmedabad/Pune/Indore/Hyderabad Key Responsibilities: • Manage scalable Azure environments (VMs, AKS, App Services, Azure Functions, SQL DB, Azure Storage). • Automate infrastructure (Ansible, Terraform). • Containerize applications (Docker, K8s, AKS) • Administer Linux servers, write and maintain Shell scripts • Helm charts, Kustomize. • Observability (Prometheus, Grafana, Azure Monitor, and Application Insights) • Azure Application Development or support experiences with Azure PaaS services (Redis Cache, Service Bus, Event Hub, Cloud Service, IoT suite, Web Apps, etc.) • Implement a container build and deploy strategy • Experience on Azure Service Fabric clusters and troubleshoot using app Insight • Implement infrastructure compliance, security, and continuous feedback mechanism • Experience in continuous integration and dependency management • Implementing Continuous Delivery and release management workflow • Experience in one or more automation languages (PowerShell, Python/Shell script/Groovy) • Exposure to build high available infrastructure and plan for Disaster recovery solutions, backup management, Azure data factory Required Qualifications: • 5+ years in a technical position. Desired degree in Computer Science, Engineering or Equivalent Experience. • 5+ years of experience in configuration and maintenance of Azure DevOps pipelines • Design and implement an Agile work management approach. • Certificate of AZ-203/ AZ-204 / AZ- 400 is good to have. • Good communication skills, Team player and Ability to mentor other team members in resolving the issues. • Operational Excellence: Work with leadership team on process improvement, operational efficiency, and strategic initiatives. • Strong customer focus and obsession with quality. • Strong problem solving and analytical skills, self-motivated, requiring minimal oversight and work well in a collaborative environment. • Ability to learn and apply new technologies quickly and be self-directed. • Working knowledge in Agile/SCRUM and traditional SDLC project execution methodologies

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6 - 8 years

10 - 13 Lacs

Bengaluru

Work from Office

5+ yrs Exp in Azure cloud infrastructure AZ -104/305 certified Infrastructure as Code - Terraform, Bicep/ARM Azure Compute Networking Kubernetes Azure PaaS services Azure Active Directory RBAC Security tools Powershell/Python CI/CD Sentinel Defender

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7 - 11 years

10 - 20 Lacs

Bengaluru

Hybrid

Job Description: Required Skills & Qualifications: 6+ years of experience in infrastructure engineering or cloud platform development Proven hands-on experience with Azure services including Azure Virtual Network, Azure Kubernetes Service (AKS), Azure App Services, Azure Functions, Azure DevOps, and more Strong experience with Infrastructure as Code (IaC) and automation tools (Terraform, Ansible, ARM, etc.) Solid understanding of networking, identity & access management (IAM), and security best practices in cloud environments Proficiency in scripting languages such as PowerShell, Python, or Bash Experience with monitoring and logging tools like Azure Monitor, Log Analytics, Prometheus, Grafana, or Splunk Strong problem-solving and communication skills Azure certifications (e.g., Azure Administrator Associate, Azure Solutions Architect Expert) are a plus Key Responsibilities: Design and implement scalable, secure, and highly available infrastructure solutions on Microsoft Azure Develop and maintain Infrastructure as Code (IaC) using tools like Terraform, or ARM templates Automate deployment pipelines and CI/CD processes for infrastructure and application workloads Collaborate with software development and DevOps teams to support application needs and streamline cloud adoption Monitor, troubleshoot, and optimize infrastructure performance and costs Ensure compliance with security policies and best practices for cloud infrastructure Participate in incident response, root cause analysis, and capacity planning Provide technical leadership and mentorship to junior team members Preferred Qualifications: Experience with multi-cloud or hybrid cloud environments Familiarity with containerization (Docker) and orchestration tools (Kubernetes/AKS) Background in software engineering or DevOps is an added advantage

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8 - 12 years

11 - 21 Lacs

Bengaluru

Work from Office

Role & responsibilities: 1.Design,implement,and maintain observability practices and tools. 2.Develop and implement dashboards, alerts,and metrics to track system health and performance. 3.Implement monitoring,logging and alerting strategies

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