Job
Description
Monitor, manage, and maintain Azure infrastructure services including VMs, Storage Accounts, Azure AD, Networking, Load Balancers, etc. Handle L2 incidents, service requests, and problem tickets in accordance with SLAs. Deploy and manage virtual machines, resource groups, NSGs, and ARM templates. Support Azure IaaS and PaaS components like App Services, SQL databases, Functions, and Logic Apps. Perform routine maintenance tasks, patching, and backups for Azure-based resources. Collaborate with DevOps and L3 engineers for escalations and major incidents. Configure and maintain Azure Monitor, Log Analytics, and alerts. Implement Azure policies and manage role-based access control (RBAC). Create and update documentation, runbooks, and knowledge base articles. Must-Have Qualifications Bachelor s Degree in computer science or equivalent combination of education and experience. Excellent communication skills (English) and a proven ability to build strong relationships and trust throughout the organization. 5-6 years experience in infrastructure automation in a large organization. Strong understanding of core Azure services and infrastructure components. Experience with Azure AD, VNet, NSG, VPN Gateways, and Hybrid Connectivity. Proficiency in PowerShell and Azure CLI for automation and scripting. Familiar with ITIL processes (incident, change, and problem management). Understanding of backup & disaster recovery concepts in cloud environments. Microsoft Azure certifications (e.g., AZ-104, AZ-900) are preferred. Nice to have: Experience with other cloud providers like AWS and/or GCP Experience with K8s, Project Server & Power BI Experience with CI/CD tooling (ADO, ArgoCD )
