Telecalling is when a company calls people to promote a product, offer a service, get feedback or just share information. It’s done over the phone — sometimes by humans, sometimes by automated systems.

A telecaller is an individual who makes telephone calls on behalf of a company to interact with existing or potential customers, often to generate leads or sales. They are essentially customer service representatives who use the phone as their primary tool for communication. Telecallers play a crucial role in various industries, acting as a bridge between the company and its customers.

Core Responsibilities: Outbound Calling: Making calls to potential customers to introduce products or services, explain their benefits, and gauge interest. Inbound Handling: Addressing customer inquiries, resolving complaints, providing information, and offering support. Lead Generation: Identifying and qualifying potential leads through engaging conversations and gathering relevant information. Sales Support: Following up with leads, scheduling appointments, and assisting in the sales process. Customer Relationship Management: Maintaining accurate records of customer interactions and updating CRM systems with relevant information. Customer Satisfaction: Ensuring positive customer experiences by addressing their needs, resolving issues, and building rapport. Product Knowledge: Staying updated on product features, benefits, and pricing to effectively communicate with customers. Sales Target Achievement: Meeting or exceeding daily, weekly, or monthly call targets and contributing to overall team performance. Compliance: Adhering to company policies and procedures during all customer interactions. Essential Skills: ( ROLES) Communication Skills: Excellent verbal communication, active listening, and clear articulation are essential for effective teleconferencing. Customer Service Skills: A customer-centric approach, empathy, and the ability to handle challenging situations are crucial. Sales Skills: Ability to persuade, negotiate, and close sales or appointments. Problem-Solving Skills: Identifying and resolving customer issues efficiently and effectively. Interpersonal Skills: Building rapport and maintaining positive relationships with customers. Computer Skills: Proficiency in using CRM systems, databases, and other relevant software. Location: Ansal Plaza Vaishali Salary: 144000-216000 annualy

Candidates would be oprating from a luxurious air conditioned office making random cold calling to high profiled families in society ( Data provided by the company ) doing tele phonic presentaion over the phone with regards to who we are & what we specialized in to & eventually convinced them to give an appointment. LEAD GENETATION PROCESS. Candidates should understands telephonic atthiates with decency in spoken English, strong convincing skills & performance oriented.