Greet and assist walk-in customers in the store. Explain product features, benefits, and pricing clearly. Understand customer needs and guide them through available designs (gold, diamond, lab-grown, etc.). Build and maintain strong customer relationships. Ensure high levels of customer satisfaction through excellent service. Maintain store cleanliness and visual merchandising standards. Handle POS billing, packaging, and after-sales service queries. Maintain daily sales reports and update CRM sheets. Meet individual and store-level sales targets.
Greet and assist walk-in customers at the showroom with excellent customer service. Understand customer preferences and showcase relevant jewellery collections. Educate customers about lab-grown diamonds and product quality. Convert showroom walk-ins into successful sales by building trust and rapport. Support BTL (Below The Line) marketing activities, outdoor promotions, and exhibitions as required. Maintain proper records of customer data, daily sales, and follow-ups. Collaborate with store team for smooth day-to-day operations. Competitive salary with incentives
Greet customers warmly and provide an excellent in-store experience. Understand customer needs and offer suitable diamond jewellery options. Achieve daily/weekly/monthly sales targets. Handle walk-in clients and assist them with product knowledge. Ensure store displays are neat and aligned with visual merchandising standards. Manage customer feedback and build long-term relationships. Coordinate with the store manager on stock, billing, and team updates. Actively participate in store promotions, BTL activities, and events. Attractive incentives on sales. Opportunities for growth within the company. Training on lab-grown diamond products. Supportive and professional work environment.
Store Operations Management Ensure smooth day-to-day functioning of the store. Maintain store ambience, hygiene, and display standards as per company guidelines. Monitor inventory, stock levels, and timely replenishment. Sales & Customer Service Achieve monthly and quarterly sales targets. Drive upselling and cross-selling strategies to maximise revenue. Deliver excellent customer service to ensure high customer satisfaction and repeat business. Handle escalated customer queries and resolve them effectively. Financial & Security Responsibility Oversee billing and cash handling, and ensure accurate reconciliation at day-end. Safeguard company assets and jewellery inventory, and maintain security protocols. Market & Business Development Keep track of competitor activities and market trends in the jewellery sector. Build strong client relationships and expand Ayaani’s customer base in Jodhpur. Assist in planning and executing local marketing initiatives.
1. Sales & Customer in jewellery and diamond Service 2. Oversee day-to-day operations of the store, ensuring smooth functioning. 3. Store Operations: Manage inventory control – stock inward/outward, audits, and shrinkage prevention. 4. Reporting & Documentation: Ensure proper documentation of sales bills, returns, and client follow-ups. 5. Team Management: Assign targets, monitor productivity, and conduct regular performance reviews. Build a positive team culture, encourage discipline, and ensure punctuality. 6. Marketing & Business Development: Actively contribute ideas for increasing store footfall and revenue. Plan and execute local promotional activities, exhibitions, and events.
Achieve and exceed individual and team sales targets. Handle high-value customers and provide personalised consultation on diamond and jewellery purchases. Build and maintain long-term relationships with clients to encourage repeat business and referrals. Guide and support junior sales executives in achieving sales goals and improving customer handling. Ensure the showroom is maintained to high standards of presentation and cleanliness. Demonstrate in-depth knowledge of diamonds, gemstones, precious metals, designs, and current jewellery trends.