AWS Lex Bot Developer

Mid-level AWS Lex Developer

The ideal candidate will have a solid understanding of bot design, NLU concepts, and conversation flow orchestration, along with the ability to collaborate with business stakeholders, solution architects, and QA teams for end-to-end bot delivery.

Responsibilities:

• Develop and maintain AWS Lex (V1/V2) skill bots for chat and voice channels.
• Implement intents, slots, utterances, and fulfillment logic using AWS Lambda with Python.
• Collaborate with business teams to gather requirements and translate them into technical specifications.
• Integrate bots with backend APIs, databases, and AWS services (e.g., DynamoDB, API Gateway, S3).
• Perform unit testing, debugging, and optimization to ensure accurate and scalable bot responses.
• Support deployment, monitoring, and post-go-live enhancements.
• Document conversation flows, bot architecture, and integration details for future reference.
• Collaborate with QA, UX, and platform teams for end-to-end solution delivery.

Qualifications

• Hands-on experience in AWS Lex (V1 or V2) and skill bot development.
• Strong Python programming skills for Lambda functions and API integration.
• Experience in NLU, intent classification, and conversation flow design.
• Familiarity with Amazon Connect or other contact center integrations.
• Knowledge of AWS services such as Lambda, API Gateway, DynamoDB, S3, and CloudWatch.
• Ability to understand business requirements and convert them into scalable conversational solutions.
• Strong problem-solving, debugging, and communication skills.

Nice to Have:

• Exposure to Google Dialogflow or other conversational AI platforms.
• Experience with multi-channel deployments (Web, IVR, WhatsApp).
• Familiarity with CI/CD pipelines, automation, or DevOps practices.
• Knowledge of Agile methodologies and collaboration tools like Jira and Confluence.

  Role & responsibilities