RFQ Management: Quote customer inquiries (RFQs) and proactively follow up to secure sales. Proactive Communication: Ensure accurate, consistent, and timely service updates for customers. Operational Oversight: Coordinate with internal and external stakeholders to ensure smooth execution of all jobs and provide timely customer updates. Customer Advocacy: Bridge communication between sales and customers, fulfilling requirements while safeguarding company interests. Process Enhancement: Contribute to developing SOPs, reporting structures, and customer deliverables to monitor service quality and identify improvements. Relationship Management: Organize and facilitate customer reviews to drive retention. Continuous Improvement: Support and drive initiatives for improved productivity, cost savings, and yield within customer accounts. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Life insurance Paid sick time Paid time off Supplemental Pay: Yearly bonus Language: English (Preferred) Work Location: In person Speak with the employer +91 9725473983 Expected Start Date: 01/07/2025
RFQ Management: Quote customer inquiries (RFQs) and proactively follow up to secure sales. Proactive Communication: Ensure accurate, consistent, and timely service updates for customers. Operational Oversight: Coordinate with internal and external stakeholders to ensure smooth execution of all jobs and provide timely customer updates. Customer Advocacy: Bridge communication between sales and customers, fulfilling requirements while safeguarding company interests. Process Enhancement: Contribute to developing SOPs, reporting structures, and customer deliverables to monitor service quality and identify improvements. Relationship Management: Organize and facilitate customer reviews to drive retention. Continuous Improvement: Support and drive initiatives for improved productivity, cost savings, and yield within customer accounts. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Life insurance Paid sick time Paid time off Supplemental Pay: Yearly bonus Language: English (Preferred) Work Location: In person Speak with the employer +91 9725473983 Expected Start Date: 01/07/2025
Role & responsibilities Quote and follow up on customer RFQs for import/export shipments, working closely to convert inquiries into bookings. Coordinate across internal teams, Overseas partners & Vendors to ensure timely and smooth job execution while keeping customers updated. Act as a link between sales and operations , ensuring customer needs are met while maintaining profitability and service standards. Support the development of SOPs, reporting structures , and customer service metrics to monitor performance and drive improvements. Participate in customer reviews, relationship building , and identify upsell opportunities in collaboration with the sales team. Preferred candidate profile Strong Communication skills with Proficient English acumen Proficiency in Microsoft Office Suite & its products. Minimum Graduate from university Minimum 1 years of working in Freight Forwarding Industry Experience in freight forwarding customer service
Quote and follow up on customer RFQs for import/export shipments, working closely to convert inquiries into bookings. Coordinate across internal teams, vendors, and partners to ensure timely and smooth job execution while keeping customers updated. Act as a link between sales and operations , ensuring customer needs are met while maintaining profitability and service standards. Support the development of SOPs, reporting structures , and customer service metrics to monitor performance and drive improvements. Participate in customer reviews, relationship building , and identify upsell opportunities in collaboration with the sales team. Job Type: Full-time Pay: ₹22,000.00 - ₹40,000.00 per month Benefits: Health insurance Life insurance Paid sick time Paid time off Supplemental Pay: Yearly bonus Application Question(s): Do you have priori experience in Freight Forwarding? Language: English (Preferred) Work Location: In person Speak with the employer +91 9725473983
Role & responsibilities Drive Revenue Growth: Develop and Generate News Sales leads & strategies to secure new clients and expand existing accounts in the Freight Forwarding industry. Expert Solutions: Identify client needs and recommend customized freight forwarding solutions to optimize their supply chain. Market Awareness: Stay current on industry trends and competitor activity to identify new business opportunities. Develop & Manage Customer Relationships: Quote, convert, & manage client accounts for inbound & outbound freight. Client Relationship Management: Build and maintain strong relationships with clients, ensuring satisfaction and long-term partnerships. Exceed Targets: Consistently achieve and exceed assigned sales targets through proactive efforts. Preferred candidate profile Proven track record of success in B2B sales, preferably in freight forwarding or a related field. Strong understanding of international trade regulations and logistics processes. Excellent communication, presentation, and negotiation skills. Ability to build strong relationships and develop trust with clients. Highly organized, self-motivated, and results-oriented. Proficiency in MS Office Suite (Word, Excel, PowerPoint) and CRM software a plus
Quote and follow up on customer RFQs for import/export shipments, working closely to convert inquiries into bookings. Coordinate across internal teams, vendors, and partners to ensure timely and smooth job execution while keeping customers updated. Act as a link between sales and operations , ensuring customer needs are met while maintaining profitability and service standards. Support the development of SOPs, reporting structures , and customer service metrics to monitor performance and drive improvements. Participate in customer reviews, relationship building , and identify upsell opportunities in collaboration with the sales team. Job Type: Full-time Pay: ₹22,000.00 - ₹40,000.00 per month Benefits: Health insurance Life insurance Paid sick time Paid time off Application Question(s): Do you have priori experience in Freight Forwarding? Language: English (Preferred) Work Location: In person
Quote and follow up on customer RFQs for import/export shipments, working closely to convert inquiries into bookings. Coordinate across internal teams, vendors, and partners to ensure timely and smooth job execution while keeping customers updated. Act as a link between sales and operations , ensuring customer needs are met while maintaining profitability and service standards. Support the development of SOPs, reporting structures , and customer service metrics to monitor performance and drive improvements. Participate in customer reviews, relationship building , and identify upsell opportunities in collaboration with the sales team. Job Type: Full-time Pay: ₹22,000.00 - ₹40,000.00 per month Benefits: Health insurance Life insurance Paid sick time Paid time off Application Question(s): Do you have priori experience in Freight Forwarding? Language: English (Preferred) Work Location: In person
Role & responsibilities Process accounts payable and receivable, including generating invoices, sending outstanding statements, and managing vendor payments. Reconcile bank statements and ensure accurate financial records. Prepare and maintain general ledger entries. Assist with month-end closing procedures. Identify and resolve any discrepancies in financial records. Maintain strong working relationships with colleagues across various departments. Stay up to date on relevant accounting regulations and industry best practices. Preferred candidate profile Bachelor's degree in accounting or related field Strong understanding of accounting principles and practices. Proficient in accounting software - Tally Strong attention to detail and accuracy. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Understanding of the freight forwarding industry (a plus).