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Date live: 06/17/2025 Business Area: CRES and Location Strategy Area of Expertise: Real Estate & Physical Security Contract: Permanent Reference Code: JR-0000038447 Real Estate & Physical Security supports the business by delivering and operating its real estate strategy and ensures the physical security of Barclays real estate. See your commute Join us as an "AVP – Colleague Services" at Barclays, where you will be part of the Corporate Real Estate Solutions and Location Strategy (CRES & LS) Procure to Pay Centre of Excellence (P2P CoE) team which manages PO creation and Invoice Approval activities for CRES & LS suppliers globally, driving. To be successful as an AVP – Colleague Services, you should have experience with: Bachelor’s degree in Facility Management, Real Estate Management, Business Administration or related field (master’s degree preferred). Proven experience in facility management, preferably in corporate real estate or commercial property management, with a minimum of 8 years of progressively responsible roles. The role holder have a deep technical knowledge of Facilities Management and experience with broad, comprehensive knowledge of industry/Facilities Management market and services. The candidate will have proven experience of customer focus with exceptional CRM skills. Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal stakeholders, external vendors and service providers. Some other highly valued skills may include: The right candidate will have excellent written and oral communication skills, strong attention to detail, high levels of numeracy, and an analytical mind set will be a given. The successful candidate will have excellent stakeholder management and networking skills at Senior Executive level. They have will demonstrable commercial expertise and experience. Experience working in a matrix management model where influencing, challenging and negotiating skills have been highly leveraged. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. Location - Chennai. Purpose of the role To manage the layout and utilisation of workplace services and drive the technological innovation of workplace tools to improve the employee experience. Accountabilities Development of employee experience strategies through surveys and engagement initiatives to enhance engagement, satisfaction, and retention. Development of initiatives to improve colleague experience, productivity, well-being, engagement, and workplace utilisation underpinned by technology solutions. Identification of innovative workplace tools to drive continuous improvement, productivity and collaboration, and support the implementation process. Development and maintenance of business intelligence data including workforce analytics, industry benchmarking, performance metrics, employee satisfaction and space utilisation, and provide recommendations for improvement. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. (Opens in new tab or window) (Opens in new tab or window) (Opens in new tab or window) Reasonable adjustment Our purpose Equal opportunities Right to work statement This is Barclays Chennai Barclays Chennai is one of our key strategic locations. It’s home to over 5,000 talented and passionate Barclays colleagues, across Finance, HR, operational and technology functions ensuring the bank’s technology and infrastructure runs smoothly. A workplace of the future Your wellbeing Your commute More than just a workplace Be you. Be valued. Belong. We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success. You can learn more about our commitment to our colleague on our Inclusion and Opportunities page. Learn more Application Process Your application We’ll ask for information about you, your CV and cover letter. 1 Your assessment Covering your behaviours and ability at work. 2 Your interview Exploring your past experiences and skills. 3 Next step We’ll request additional information so that you can complete our screening process 4 Working flexibly We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team. Hybrid working We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, ‘anchor’, days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Barclays is built on an international scale. Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience. And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we’ll encourage you to embrace mobility, exploring every part of our operations as you build your career.
