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Implementation Consultant Amh Services

5.0 - 8.0 years

6 - 14 Lacs

gurugram

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Responsible for overseeing daily operations of the core Avature instance, driving performance management, and ensuring the optimal functioning of the Avature help desk. This role provides regulatory and compliance oversight, manages escalations, and ensures timely and effective resolution of issues. Key Responsibilities System Oversight: Oversee daily operation, configuration, and workflow integrity of the Avature ATS. Ensure system is optimized and follows latest regulatory and compliance standards. Maintain strong documentation for configuration decisions, compliance updates, and standard operating procedures Performance Management: Monitor help desk performance metrics and coach team memb...

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