Welcome and assist customers. Explain models and arrange test rides. Recommend finance and insurance options. Achieve sales targets and follow up with leads. Handle delivery, documentation, and customer relationships.
· Greet customers and understand service needs. · Open job cards and explain repairs/costs. · Coordinate with technicians for timely service. · Update customers on status and delivery. · Ensure quality checks before delivery. · Handle billing and explain work done. · Maintain good customer relationships.
· Handle billing and receipts for sales and service. · Maintain daily cash and bank records. · Prepare and update accounts entries. · Reconcile cash, card, and online payments. · Support monthly reports and audits. · Ensure accurate and timely documentation.
Sales Executive – Key Responsibilities Welcome and assist customers. Explain models and arrange test rides. Recommend finance and insurance options. Achieve sales targets and follow up with leads. Handle delivery, documentation, and customer relationships.
Technician – Key Responsibilities · Perform servicing and repairs on two-wheelers. · Diagnose issues and fix them accurately. · Follow job card instructions and timelines. · Ensure quality checks before delivery. · Maintain tools and workshop cleanliness.
🚗 Job Role: Relationship Manager – Automobile Sector Position Overview: The Relationship Manager plays a key role in building and maintaining strong relationships with customers, ensuring exceptional service, and driving sales in the automobile sector. This role involves understanding customer needs, offering suitable vehicle options, and ensuring a smooth buying and ownership experience.
Sales Executive – Key Responsibilities Talk to Customers – Welcome and understand what they need. Show Products – Explain features, give test rides, and share finance options. Close Sales – Help customers buy and reach sales targets. Follow Up – Call or meet interested customers to remind and support them. Support After Sale – Keep customers happy and build good relations.
Service Manager – Job Role (Automobile Industry)Key Responsibilities: Workshop Operations: Oversee daily service operations to ensure smooth workflow, timely vehicle delivery, and high productivity. Team Management: Supervise technicians, service advisors, and other workshop staff, providing guidance, training, and performance evaluation. Customer Satisfaction: Handle escalated customer concerns, ensure quality service, and maintain long-term customer relationships. Process & Quality Control: Implement standard operating procedures, maintain workshop discipline, and ensure vehicles are serviced as per manufacturer guidelines. Revenue & Targets: Monitor workshop revenue, achieve service targets, upsell value-added services, and control expenses. Inventory Coordination: Work closely with the spares department for parts availability and stock management. Compliance & Safety: Ensure adherence to company policies, warranty procedures, and workplace safety standards. Reporting: Prepare daily/weekly/monthly reports on service performance, productivity, and customer feedback for management review.
Daily Accounting: Handle day-to-day accounting transactions including sales, purchases, expenses, and petty cash. Billing & Invoicing: Prepare and verify invoices for vehicle sales, service, spares, and accessories. Receivables & Payables: Track customer payments, follow up on outstanding dues, and manage vendor payments. Banking & Reconciliation: Manage cash deposits, bank transactions, and monthly bank reconciliation. GST & Tax Compliance: Maintain proper records for GST input/output, TDS, and assist in statutory filings. Payroll & Expenses: Support salary processing and reimbursement claims. Inventory Support: Coordinate with spares and service teams to maintain proper stock valuation records. Reporting: Prepare daily/weekly MIS reports on cash flow, outstanding payments, and financial status for management. Audit Support: Assist in internal and statutory audits by providing necessary records and clarifications
Daily Accounting: Handle day-to-day accounting transactions including sales, purchases, expenses, and petty cash. Billing & Invoicing: Prepare and verify invoices for vehicle sales, service, spares, and accessories. Receivables & Payables: Track customer payments, follow up on outstanding dues, and manage vendor payments. Banking & Reconciliation: Manage cash deposits, bank transactions, and monthly bank reconciliation. GST & Tax Compliance: Maintain proper records for GST input/output, TDS, and assist in statutory filings. Payroll & Expenses: Support salary processing and reimbursement claims. Inventory Support: Coordinate with spares and service teams to maintain proper stock valuation records. Reporting: Prepare daily/weekly MIS reports on cash flow, outstanding payments, and financial status for management. Audit Support: Assist in internal and statutory audits by providing necessary records and clarifications
🚗 ACCESSORIES EXECUTIVE / ACCESSORIES IN-CHARGEMain Objective: To manage and promote the sale of vehicle accessories, ensuring customer satisfaction and maximizing revenue. Key Responsibilities: Maintain and display the range of genuine accessories in the showroom. Advise customers on suitable accessories during vehicle delivery or service. Coordinate with the sales and service team to promote accessory packages. Maintain stock records, reorder levels, and inventory reports. Ensure all accessories are properly billed and installed. Monitor accessory sales performance and achieve monthly targets. Liaise with suppliers for new arrivals, offers, and pricing updates. Ensure proper installation standards and timely delivery to customers. 📢 MARKETING EXECUTIVE / MARKETING OFFICERMain Objective: To promote the dealership’s products and services, increase brand awareness, and generate customer leads. Key Responsibilities: Plan and execute local marketing campaigns and events (roadshows, test ride camps, mall activations, etc.). Handle digital marketing activities — social media posts, promotions, leads follow-up. Develop marketing materials like banners, posters, standees, and flyers. Coordinate with the sales team to track the effectiveness of campaigns. Manage online listings on platforms (Google, Justdial, social media, etc.). Collect customer feedback and report market trends to management. Build tie-ups with institutions, corporates, and colleges for bulk sales promotions. Support festive or seasonal campaign planning and execution.
Job Role: Technician (Automobile Industry)Responsibilities: Do regular vehicle services like oil change, brake check, and filter replacement. Find and fix vehicle problems (mechanical or electrical). Use tools and machines to check vehicle issues. Keep records of all work done in job cards or reports. Make sure the vehicle is repaired properly and delivered on time. Maintain cleanliness and safety in the workshop. Work with the service advisor and parts team to complete the job smoothly. Follow company and manufacturer service standards.
Job Responsibilities:Perform routine maintenance, repair, and servicing of two-wheelers (Scooters and Motorcycles). Diagnose and troubleshoot mechanical, electrical, and engine-related issues. Carry out periodic services as per manufacturer standards. Ensure proper use of tools, equipment, and genuine spare parts. Maintain cleanliness and organization of the workshop area. Record details of work done and report any additional issues to the Service Advisor. Test ride vehicles after service to ensure proper functioning. Follow all safety and quality procedures. Support team members and maintain a professional attitude towards customers.
Key Responsibilities:· Greet and assist customers visiting the service center. · Understand and record customer complaints accurately. · Open job cards and coordinate with technicians to ensure timely service. · Explain service details, costs, and estimated delivery times to customers. · Conduct vehicle inspections during check-in and delivery. · Maintain regular communication with customers about job status and approvals. · Ensure all jobs are completed as per company quality standards. · Handle customer feedback and escalate unresolved issues to the Service Manager. · Promote additional services, AMC, and accessories whenever applicable. · Maintain proper documentation and reports as per company guidelines.