Automation Analyst

Job Title: Process Automation & Operations Analyst

Department: GAC Global Analytics & Methodologies (Global Administrative & Operational Support)

Reporting To: Sector Lead

Location: Pune/Hyderabad

Key Responsibilities

• Process Improvement & Automation
  • Identify repetitive and manual processes ripe for automation across reporting, documentation, and administrative workflows
  • Lead initiatives to streamline operational tasks and improve capacity management
  • Collaborate with cross-functional teams to implement scalable efficiency solutions

• Reporting & Analytics
  • Own monthly reporting cycles, including dashboards, benchmarking, and methodology-based tracking
  • Proactively refine reporting methods for better transparency and time savings

• Document & Site Management
  • Maintain and manage SharePoint and Sphere sites, including user permissions, file structures, and content consistency
  • Support migration planning and execution from legacy platforms (Box) to MyDocs (DocShare)

• Policy Alignment Cycles (PAC)
  • Coordinate PAC verification and documentation efforts twice annually, ensuring change-tracking and comment logging are consistent

• Business Impact Assessment (BIA) Support
  • Verify and update application lists and organizational structures by location
  • Ensure data integrity and audit-readiness of structured documentation

Required Skills & Qualifications

• Strong eye for identifying automation opportunities and driving operational efficiency
• Highly organized, detail-oriented, and independently driven
• Familiarity with platforms like SharePoint, DocShare, Sphere, and other enterprise documentation tools
• Competence in reporting tools and dashboard creation (Excel, Power BI preferred)
• Excellent communication and collaboration skills