Job Description: Lead Nurturing Executive Location: Noida Organization: Aurum Senior Assisted Living We are seeking a proactive and detail-oriented Lead Nurturing Executive to join our team at Aurum Senior Assisted Living. The primary responsibility of this role is to manage incoming leads effectively—filtering out relevant inquiries, initiating the first conversation, appropriately tagging leads in the system, and assigning them to the respective Sales Executives for further engagement. This role requires strong communication skills and prior experience in a call centre or customer service environment. Key Responsibilities 1. Lead Qualification & Filtering: Review and evaluate incoming leads to identify relevance and suitability. Tag and categorize leads in the CRM system for easy tracking and reporting. 2. Initial Engagement: Establish the first point of contact with potential leads via phone calls, emails, or messaging. Share introductory information about Aurum Senior Assisted Living services. 3. Lead Management: Assign qualified leads to the appropriate Sales Executives for follow-up. Ensure timely and accurate handover of lead details to the sales team. 4. Database & Reporting: Maintain updated records of all interactions in the CRM/lead management system. Generate basic reports on lead status, quality, and conversion pipeline. 5. Collaboration: Work closely with the Sales and Marketing teams to ensure smooth lead flow. Share feedback on lead quality and recurring trends. Requirements Education: Graduate in any discipline (preferred). Experience: 2–3 years of experience in a call centre, telecalling, or lead management role. Skills: Excellent verbal and written communication skills in English and Hindi. Strong listening and interpersonal skills. Basic knowledge of CRM tools and lead tagging processes. Ability to work in a fast-paced environment with attention to detail. Personality Traits: Proactive and customer-oriented. Organized and disciplined in maintaining lead data. Team player with problem-solving mindset. If you have good communication skills and experience in customer support or call centres, we invite you to join Aurum Senior Assisted Living and play a key role in managing and nurturing our leads.
Job post summary Date posted: 14 November 2025 Pay: ₹50,000.00 - ₹75,000.00 per month Job description: Company: Aurum Living Position: Sales & Marketing Manager Location: Gurugram Department: Sales & Marketing Employment Type: Full-time About Aurum Living Aurum Living is a premium senior living and assisted care brand dedicated to providing comfort, dignity, and a vibrant lifestyle for seniors. Our mission is to create a warm, compassionate, and purposeful environment for residents and their families. Role Overview We are looking for a proactive and dynamic Sales & Marketing Executive to join our team. The role involves driving sales growth, managing leads, enhancing brand presence, and building strong relationships with potential clients, partners, and community stakeholders. Key ResponsibilitiesSales Responsibilities Handle inbound and outbound leads; provide timely follow-ups. Conduct property tours for prospective residents and families. Understand customer needs and present suitable living solutions. Achieve monthly and quarterly sales targets. Maintain accurate records in CRM and prepare daily/weekly sales reports. Build strong relationships with clients, hospitals, doctors, and referral partners. Coordinate with the operations team for smooth onboarding of new residents. Marketing Responsibilities Assist in planning and executing marketing campaigns (online & offline). Coordinate with digital teams for social media, website, and ad campaigns. Participate in events, exhibitions, and community outreach programs. Support content creation for brochures, ads, and promotional materials. Track marketing performance and suggest improvements. Build brand visibility across local markets and partner networks. Skills & Qualifications Bachelor’s degree in Marketing, Business Administration, or related field. 1–5 years of experience in Sales, Marketing, Real Estate, Healthcare, or Hospitality (preferred). Strong communication and presentation skills. Ability to build relationships and handle customer queries with empathy. Good knowledge of CRM tools and MS Office. Ability to work independently and drive results. Comfortable working on weekends (with weekly offs adjusted). What We Offer Competitive salary + attractive incentives. Training and career growth opportunities. Supportive team culture. Opportunity to make a meaningful impact in senior care. Job Type: Full-time Benefits: Food provided Health insurance Provident Fund Work Location: Gurugram