A Front Office Associate in a hotel is responsible for providing excellent customer service and ensuring smooth operations at the front desk. They are the first point of contact for guests, handling tasks like check-in, check-out, reservations, and addressing inquiries and concerns. They play a vital role in creating a positive first impression and contributing to a memorable guest experience. Here's a more detailed breakdown of their responsibilities: Guest Interaction and Service: Greeting and Welcoming: Creating a warm and inviting atmosphere for guests upon arrival. Check-in and Check-out: Efficiently processing guest arrivals and departures, including verifying reservations, handling payments, and issuing keys. Reservation Management: Managing room bookings, modifications, and cancellations while maintaining accurate records. Answering Inquiries: Providing information about hotel services, amenities, local attractions, and assisting with guest requests. Handling Complaints: Addressing guest concerns and resolving issues promptly and professionally. Operational Tasks: Telephone and Email Management: Answering calls, taking messages, and responding to guest inquiries through various channels. Cash Handling: Managing cash transactions, processing payments, and balancing cash drawers accurately. Room Assignment: Assigning rooms based on guest preferences and availability, considering special requests. Record Keeping: Maintaining guest information, updating records, and preparing reports as needed. Collaboration: Coordinating with other departments (housekeeping, maintenance, etc.) to fulfill guest requests and ensure smooth operations. Essential Skills: Customer Service: Excellent interpersonal and communication skills to interact effectively with guests. Problem-Solving: Ability to address guest concerns and resolve issues efficiently. Attention to Detail: Ensuring accuracy in handling reservations, payments, and guest information. Teamwork: Collaborating with other hotel staff to provide a seamless guest experience. Adaptability: Handling a variety of tasks and situations with a positive attitude. Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Language: Hindi (Preferred) English (Preferred) Work Location: In person Expected Start Date: 20/07/2025

An F&B (Food & Beverage) Steward's primary role is to ensure the smooth and efficient operation of dining areas, maintaining cleanliness, and assisting with food and beverage service. They are responsible for tasks like dishwashing, restocking supplies, setting and clearing tables, and ensuring a clean and organized environment for guests. They also assist waitstaff and kitchen staff, handle guest requests, and maintain hygiene standards. Key Responsibilities: Maintaining Cleanliness and Hygiene: This includes washing dishes, utensils, and equipment, and ensuring dining and kitchen areas are clean and organized. Assisting with Food and Beverage Service: Setting tables, serving food and beverages, and clearing tables after guests have finished. Restocking Supplies: Ensuring that necessary supplies like linens, cutlery, and condiments are readily available. Supporting Waitstaff and Kitchen Staff: Assisting with food preparation, plating, and other tasks as needed. Handling Guest Requests: Addressing guest inquiries, providing information, and ensuring a positive dining experience. Upholding Health and Safety Standards: Following proper food handling and hygiene procedures. Skills and Attributes: Strong Communication Skills: Effectively communicating with guests and team members. Customer Focus: Prioritizing guest needs and providing excellent service. Ability to Work Under Pressure: Maintaining composure and efficiency in a fast-paced environment. Teamwork: Working collaboratively with other staff members. Attention to Detail: Ensuring accuracy and thoroughness in all tasks. Physical Stamina: Being able to stand for extended periods and perform physically demanding tasks. Job Type: Full-time Pay: ₹12,086.00 - ₹16,000.00 per month Benefits: Food provided Schedule: Day shift Morning shift Rotational shift Work Location: In person Application Deadline: 13/07/2025 Expected Start Date: 15/07/2025

An F&B (Food & Beverage) Steward's primary role is to ensure the smooth and efficient operation of dining areas, maintaining cleanliness, and assisting with food and beverage service. They are responsible for tasks like dishwashing, restocking supplies, setting and clearing tables, and ensuring a clean and organized environment for guests. They also assist waitstaff and kitchen staff, handle guest requests, and maintain hygiene standards. Key Responsibilities: Maintaining Cleanliness and Hygiene: This includes washing dishes, utensils, and equipment, and ensuring dining and kitchen areas are clean and organized. Assisting with Food and Beverage Service: Setting tables, serving food and beverages, and clearing tables after guests have finished. Restocking Supplies: Ensuring that necessary supplies like linens, cutlery, and condiments are readily available. Supporting Waitstaff and Kitchen Staff: Assisting with food preparation, plating, and other tasks as needed. Handling Guest Requests: Addressing guest inquiries, providing information, and ensuring a positive dining experience. Upholding Health and Safety Standards: Following proper food handling and hygiene procedures. Skills and Attributes: Strong Communication Skills: Effectively communicating with guests and team members. Customer Focus: Prioritizing guest needs and providing excellent service. Ability to Work Under Pressure: Maintaining composure and efficiency in a fast-paced environment. Teamwork: Working collaboratively with other staff members. Attention to Detail: Ensuring accuracy and thoroughness in all tasks. Physical Stamina: Being able to stand for extended periods and perform physically demanding tasks. Job Type: Full-time Pay: ₹12,086.00 - ₹16,000.00 per month Benefits: Food provided Schedule: Day shift Morning shift Rotational shift Work Location: In person Application Deadline: 13/07/2025 Expected Start Date: 15/07/2025

A Front Office Associate in a hotel is responsible for providing excellent customer service and ensuring smooth operations at the front desk. They are the first point of contact for guests, handling tasks like check-in, check-out, reservations, and addressing inquiries and concerns. They play a vital role in creating a positive first impression and contributing to a memorable guest experience. Here's a more detailed breakdown of their responsibilities: Guest Interaction and Service: Greeting and Welcoming: Creating a warm and inviting atmosphere for guests upon arrival. Check-in and Check-out: Efficiently processing guest arrivals and departures, including verifying reservations, handling payments, and issuing keys. Reservation Management: Managing room bookings, modifications, and cancellations while maintaining accurate records. Answering Inquiries: Providing information about hotel services, amenities, local attractions, and assisting with guest requests. Handling Complaints: Addressing guest concerns and resolving issues promptly and professionally. Operational Tasks: Telephone and Email Management: Answering calls, taking messages, and responding to guest inquiries through various channels. Cash Handling: Managing cash transactions, processing payments, and balancing cash drawers accurately. Room Assignment: Assigning rooms based on guest preferences and availability, considering special requests. Record Keeping: Maintaining guest information, updating records, and preparing reports as needed. Collaboration: Coordinating with other departments (housekeeping, maintenance, etc.) to fulfill guest requests and ensure smooth operations. Essential Skills: Customer Service: Excellent interpersonal and communication skills to interact effectively with guests. Problem-Solving: Ability to address guest concerns and resolve issues efficiently. Attention to Detail: Ensuring accuracy in handling reservations, payments, and guest information. Teamwork: Collaborating with other hotel staff to provide a seamless guest experience. Adaptability: Handling a variety of tasks and situations with a positive attitude. Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Language: Hindi (Preferred) English (Preferred) Work Location: In person Expected Start Date: 20/07/2025