Atmabodh Wellness Center is seeking a compassionate, organized, and professional Male Receptionist to be the first point of contact for our guests. The ideal candidate will embody the spirit of wellness and hospitality, ensuring a warm and efficient welcome for all visitors and a seamless flow of daily operations at the front desk. This role is crucial in creating a positive first impression and contributing to the overall serene and healing atmosphere of the center. Key Responsibilities: Guest Relations: Warmly greet and welcome all guests, visitors, and staff with a polite and professional demeanor. Assist guests with check-in and check-out procedures efficiently and accurately. Provide information about the wellness center's services, programs (Yoga, Ayurveda, Naturopathy therapies, etc.), facilities, and daily schedules. Address guest inquiries, concerns, and requests promptly and courteously, ensuring a high level of guest satisfaction. Guide guests to their respective rooms, therapy areas, dining hall, or other facilities as needed. Maintain a calm and supportive environment for guests who may be undergoing treatment or experiencing health challenges. Front Desk Operations: Manage a multi-line phone system, answering calls, taking messages, and directing them to the appropriate department or individual. Handle incoming and outgoing correspondence (emails, faxes, mail) efficiently. Schedule and manage appointments for consultations, therapies, and other services using the center's booking system. Maintain accurate and confidential guest records and files (physical and digital). Process payments for services, maintain accurate transaction records, and handle cash/card transactions securely. Coordinate with doctors, therapists, yoga instructors, kitchen staff, and housekeeping to ensure smooth service delivery and guest experience. Maintain the cleanliness, organization, and inviting ambiance of the reception and waiting areas. Administrative Support: Assist with general administrative tasks such as data entry, filing, photocopying, and preparing documents. Monitor and manage office supplies, placing orders as needed. Handle logistics related to guest accommodation, meal timings, and transportation arrangements (e.g., booking cabs from Pune Railway Station/Airport). Ensure all necessary paperwork and procedures are completed prior to guest arrival and during their stay. Qualifications and Skills: Education: High School Diploma or equivalent required; a Bachelor's degree in Hospitality, Business Administration, or a related field is a plus. Experience: Proven experience (1-3 years) in a front office, reception, or customer service role, preferably in a wellness center, spa, hotel, or healthcare environment. Communication: Excellent verbal and written communication skills in English and Hindi (Marathi is a strong advantage). Ability to communicate clearly, empathetically, and professionally with a diverse clientele. Customer Service: A genuine passion for providing exceptional customer service and creating a welcoming atmosphere. Technical Skills: Proficiency in using computers, including MS Office Suite (Word, Excel) and experience with booking/scheduling software. Organizational Skills: Strong organizational and time management skills with attention to detail, capable of multitasking in a dynamic environment. Interpersonal Skills: Friendly, approachable, patient, and calm demeanor, even under pressure. Ability to work collaboratively as part of a team. Cultural Fit: Alignment with the holistic wellness philosophy of Atmabodh Wellness Center and a respectful understanding of traditional Indian healing practices. Problem-Solving: Ability to resolve issues efficiently and diplomatically. Gender Requirement: This position is specifically for a male candidate due to the accommodation arrangements provided within the wellness center premises. Benefits: Competitive salary based on experience and qualifications. On-site accommodation and meals provided. Opportunity to work in a serene and wellness-focused environment. Exposure to traditional healing practices like Yoga, Ayurveda, and Naturopathy. Supportive team and opportunities for professional growth.

Atmabodh Wellness Center is seeking a highly motivated and results-oriented Call Center Executive for Sales. The ideal candidate will be the first point of contact for potential clients, responsible for driving sales by promoting our wellness programs and services, addressing inquiries, and ensuring a positive customer experience. This role requires excellent communication skills, a strong sales acumen, and a passion for health and wellness. Key Responsibilities: Manage a high volume of inbound and outbound calls, emails, and potentially chat inquiries from prospective and existing clients. Proactively reach out to potential customers, generate leads, and explain the benefits of Atmabodh Wellness Center's programs and services. Identify customer needs and recommend suitable wellness packages, memberships, and treatments. Provide accurate and detailed information about services, pricing, promotions, and scheduling. Effectively communicate the value proposition of wellness programs and handle objections to close sales. Schedule appointments, consultations, and follow-up calls for potential clients. Maintain accurate and detailed records of all customer interactions and sales activities in the CRM system. Achieve daily, weekly, and monthly sales targets and key performance indicators (KPIs). Resolve customer queries, issues, and complaints with professionalism and efficiency, escalating complex cases to the appropriate department when necessary. Build and maintain strong, lasting customer relationships to ensure client satisfaction and foster repeat business. Stay up-to-date with product knowledge, service offerings, and industry trends within the wellness sector. Participate in team meetings and training sessions to enhance sales skills and product understanding. Qualifications: High School Diploma or equivalent; a Bachelor's degree in Business, Marketing, or a related field is a plus. Proven experience in a call center, telesales, or customer service role, preferably with a focus on sales. Demonstrated track record of achieving and exceeding sales targets. Excellent verbal and written communication skills with a clear and professional phone demeanor. Strong active listening and problem-solving abilities. Proficiency in using CRM software and other call center technologies. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Customer-focused with a strong commitment to providing exceptional service. Ability to remain calm and professional under pressure. Preferred Qualifications: Prior experience in the health, wellness, spa, or healthcare industry. Familiarity with various wellness practices and treatments. Fluency in multiple languages relevant to the local customer base. Benefits: Competitive salary and commission structure. Opportunities for professional growth and development within the wellness industry. Employee discounts on wellness services.

Location : Atmabodh Wellness Center, Sinhgad Road, Pune Experience : Minimum 1 year in housekeeping or hotel room service Type : Full-time | Rotational Shifts Job Description: We are looking for a Room Upkeeping Executive to maintain cleanliness and hygiene in guest rooms and common areas at our wellness center. Key Responsibilities: * Clean and maintain guest rooms, bathrooms, and common areas * Change bedsheets, towels, and restock room supplies * Ensure rooms are ready before guest check-ins * Follow hygiene standards and use eco-friendly cleaning methods * Report maintenance issues to supervisor * Help guests if needed in room-related services Requirements: * 1 year of experience in housekeeping or hotel management * Knowledge of cleaning tools and room service standards * Physically fit and willing to work in shifts * Polite, well-groomed, and hygienic * Preferably from hotel/wellness industry background