5 - 9 years

0 Lacs

Posted:5 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Sr. Engineer / Asst. Manager - Application (Industrial Services) at FNI, your role will involve handling technical queries and customer complaints related to seals from the distribution channel and industrial segment. You will work closely with customers to analyze applications, provide solutions based on their requirements, and respond promptly to all technical queries. Good communication and presentation skills are essential for this role. Your experience in customer interactions, conducting trainings, workshops, and demos will be valuable. Key Responsibilities: - Handle technical queries and customer complaints related to seals - Analyze applications, provide solutions, and respond to RFQs promptly - Conduct trainings, workshops, and demos - Develop solutions to improve performance and address customer pain areas - Contribute to opportunity generation and create customized value-added solutions - Perform application reviews on complex machines and equipment - Represent the company at customers and institutions through visits, presentations, seminars, and fairs - Conduct root cause analysis of product-related problems and provide solutions - Develop and execute internal and external trainings, act as a trainer, and create training material - Compare and provide solutions based on knowledge of similar products in the market - Work with customers on product approvals in line with application proposals, product drawings, and sample tests Qualification Required: - BE/Btech in Mechanical Engineering Additional Details: - Experience in the seals and hydraulics industry is preferable Your job skills and competencies should include: - Process and product knowledge - Joint working with sales teams - CRM skills (Customer Relationship Management) - Data-based and technical approach - Customer visits - Managing technical and application sales - AutoCAD knowledge and ability to read drawings With 5 to 7 years of experience in a similar role, your skills in application analysis and customer interaction will be crucial for success in this position.,

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