Associate Solution Support Engineer

As a Technical Support Associate Support Engineer at SAP, you will work in a technically challenging and rewarding environment to support customers across various mediums. Your role will require a diverse skillset, strong customer service skills, a technical mindset, and the ability to thrive in a fast-paced environment. You will need to be flexible in adapting to tasks, processes, and global technical support requirements. Key Responsibilities: - Provide expert assistance and troubleshooting for customer experience and industry products such as C4C (Cloud for Customer), Sales & Service Cloud V2, FSM (Field Service Management), Marketing Cloud, and Industry Solutions. - Collaborate closely with customers worldwide to address technical challenges and optimize the usage of tools for business success. - Resolve issues, offer best practices, and ensure seamless product integration for customers. - Deliver high-quality support to help businesses thrive by providing reliable, responsive, and efficient service. Qualifications Required: - Strong customer service skills - Technical mindset - Ability to work in a fast-paced environment - Flexibility to adapt to global technical support requirements (Note: Additional company details are omitted as they are not directly related to the job description.),